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Bridging the Virtual Gulf: Engagement Strategies for Online Facilitation

Imagine this. You are facilitating a local community meeting over Zoom. Although all participants have their audio and video enabled, about half are staring down at their cellphones while another participant (whom you recognize from two previous meetings) is single-handedly carrying the conversation. As a new participant starts to chime in, your virtual veteran cuts her off mid-speech. She mutes. This is facilitated dialogue post-COVID. 

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Can Dispute Systems Design be “Rapid-Response”?

Dispute systems design, when done well, emphasizes thoughtful, intentional engagement with stakeholders in order to develop robust conflict management systems. Is this approach useful during an acute crisis? A few days ago, a friend who works in a state court system sent the following email to me and a number of colleagues in the field of

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#WhatIsThisMomentFor?

There is no avoiding or downplaying the enormity of the changes we have all experienced in the past three weeks. From the large-scale patterns of our movement from place to place, down to the number of seconds we spend at the sink scrubbing our hands, it seems like the very texture of our ordinary days has

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When the pandemic ends, will we remain “distanced”?

When I first read the phrase, “social distancing”—in an email sent by one of our law school deans—my first reaction was a visceral sort of aversion. It seemed a particularly callous phrase, tinged with both sadness and a cold, clinical sensibleness. I have since learned that social distancing was not, in fact, a term made up by a dean at Harvard Law School, but is actually a well-known protocol for slowing contagion, with which I and my colleagues and millions upon millions of people around the world are now personally familiar.   

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Engaging Deep Differences Online

Originally published on the Indisputably blog as part of the Theory-of-Change Symposium . You can find all the submissions for the symposium here.   As we approach the next election, we continue to confront important challenges about engaging across deeply felt differences. Our country remains polarized, and many feel disconnected from those whose views differ

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On the Road

Former HNMCP clients Heather Kulp (New Hampshire Judicial Branch) and Rebecca Price (U.S. District Court for the Southern District of New York) presented at the ABA Section of Dispute Resolution Conference in Minneapolis, MN, on April 9, alongside Clinical Instructor Sara del Nido Budish ’13. The presentation, “Trust the Process?  Understanding and Learning from Party

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Client Spotlight: Heather Scheiwe Kulp

The systems design approach HNMCP takes is a substantial asset during the semester of the project. But for me, the skills I’ve learned from HNMCP—both as a clinical instructor but perhaps more as a client—render HNMCP a greater asset long after the students have submitted their final projects. They teach me, and others, how to see our work and environment differently for years to come.

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