Accountability Counsel
Semester: 2021 Spring
Project Type: Curriculum Development & Delivery
Students: Christopher Pumford & Peter Musante
Accountability Counsel supports communities around the world to defend their human rights and environment, specializing in community-driven and policy-level strategies to achieve justice using non-judicial international accountability offices. Accountability Counsel has engaged HNMCP to develop an educational toolkit to help communities prepare for dialogue processes facilitated by international accountability mechanisms (IAMs). Communities entering IAM-facilitated dispute resolution… More
African Community and Economic Development of New England (ACEDONE)
Semester: 2012 Fall
Project Type: Conflict Analysis, Curriculum Development & Delivery, Facilitated Dialogue
Students: Michael Robertson and Andrew Sullivan
ACEDONE was founded in 2002 to provide support to Boston’s East African community and families as they integrate into American society. Tensions between old world and new can exacerbate the already challenging teen/parent relationship. ACEDONE has enlisted HNMCP to report on the underlying causes of such tensions in the Somali community, and to recommend techniques and develop a curriculum for effective conflict management.… More
Alternative 911
Semester: 2020 Fall
Project Type: Dispute System Design
Students: Anna Vande Velde and William Roberts
The Boston Police Department routinely responds to calls for service involving mental health, homelessness, substance use, traffic incidents, and nonviolent neighborhood or domestic disputes. In the face of nationwide racial disparities in public safety practices, many have advocated for the ability to seek help in addressing these issues without relying entirely on the police. Boston City… More
American Bar Association: Approaches to Eviction Prevention
Semester: 2021 Spring
Project Type: Conflict Resolution Advice, Dispute System Evaluation, Stakeholder Assessment
Students: Daniel Nissimyan & Julian Huertas
The American Bar Association (ABA) is a voluntary bar association of lawyers and law students that is not specific to any jurisdiction in the United States. In response to the growing legal needs of Americans arising from the coronavirus (COVID-19), the ABA has created this nationwide task force of volunteer lawyers and judges from across the legal profession. This group is working to identify the legal… More
American Friends Service Committee
Semester: 2008 Fall
Project Type: Conflict Analysis, Conflict Resolution Advice
Students: Zeke Reich & Jay Osha
Conduct a conflict analysis with recommendation… More
American Friends Service Committee
Semester: 2008 Spring
Project Type: Conflict Analysis, Conflict Resolution Advice, Stakeholder Assessment
Students: Jim Kreen & Lande Spottswood
Develop a management model that honors institutional culture… More
American Red Cross
Semester: 2011 Spring
Project Type: Dispute System Evaluation
Students: Rasmus Naeye, Tian Tian, & Liz Alspector
In 2007, the American Red Cross launched a new Ombudsman’s office, which has enjoyed a steady increase in usage ever since. Today, the office is turning its attention away from the management of its initial growth towards the development of a more strategic and long-term growth plan, with an emphasis on building the practice, scope,… More
Asea Brown Boveri Ltd.
Semester: 2011 Fall
Project Type: Conflict Analysis, Stakeholder Assessment
Students: David Weller, Claire Hankin, Zach Mason
ABB is a global provider of power and automation technologies that enables utility and industry customers to improve performance while lowering environmental impact. ABB operates in approximately 100 countries and employs approximately 124,000 people worldwide. Engineering companies like ABB often deliver technically complex products, systems and services to its customers. Claims, which are common for… More
Asia Foundation
Semester: 2017 Spring
Project Type: Dispute System Evaluation
Students: Naomi Campbell & Nyx Nie
The Asia Foundation (TAF) is a nonprofit international development organization with six decades of experience and deep local expertise in addressing critical issues affecting Asia in the 21st century: governance and law, economic development, women’s empowerment, environment, and regional cooperation. Together with its partners, TAF is committed to Asia’s continued development as a peaceful, just,… More
Asian Development Bank
Semester: 2016 Fall
Project Type: Dispute System Evaluation
Students: Lyndsi Allsop and Sonam Patel
The Asian Development Bank (ADB) is an international development finance institution that has been dedicated to improving people’s lives in Asia and the Pacific since 1966. By targeting investments, in partnership with developing member countries and other stakeholders, ADB aims to alleviate poverty and help create a world in which everyone can share in the… More
Asian Development Bank
Semester: 2015 Spring
Project Type: Dispute System Evaluation
Students: Luisa Rosales and Sean Withall
The Asian Development Bank (ADB) is dedicated to improving people’s lives in Asia and the Pacific. The ADB Office of the Ombudsperson (OOMP) is available to all ADB employees to help foster collaboration and to enhance efficient, informal conflict resolution within the organization. HNMCP students will assess how ADB staff currently approach dispute resolution within ADB and their understanding of OOMP’s role.… More
ATX Hackerspace
Semester: 2020 Fall
Project Type: Dispute System Design
Students: Zachary Manley, Priyanka Bagrodia, and Andrew Case
ATXHackerspace is a member-run, volunteer-run makerspace in Austin, Texas. Incorporated as an LLC in 2010, ATXHS was begun by three guys who loved computers and making useful things out of wood and metal. The organization’s mission is to offer education and space for creation. ATXHS acts as a gathering place for makers to share their knowledge, create useful and… More
Auschwitz Institute for Peace and Reconciliation
Semester: 2009 Fall
Project Type:
Students: AAatif Iqbal, Inge Osman, & Deena Quitman
The Auschwitz Institute for Peace and Reconciliation (AIPR), which operates the Raphael Lemkin Center for Genocide Prevention in the former grounds of the Auschwitz concentration camps in Oświęcim, Poland, is dedicated to the prevention of genocide and violent conflict. As part of its mission, AIPR convenes week-long training and networking seminars for promising mid-level government… More
Auschwitz Institute for Peace and Reconciliation
Semester: 2008 Spring
Project Type: Curriculum Development & Delivery
Students: Rene Pfromm & Ines Wu
Develop a negotiation training for a genocide prevention workshop… More
Beth Israel Deaconess Medical Center
Semester: 2014 Spring
Project Type: Stakeholder Assessment
Students: Jonathan Canel, Ruchi Shah, Tucker Devoe
Beth Israel Deaconess Medical Center (BIDMC) is one of the nation’s preeminent academic medical centers. It has adopted the Communication, Apology, and Resolution (CARe) approach to resolving adverse medical events. HNMCP will assess how well patients are represented in this process and suggest various options for ideal models of representation.… More
Better Future Project
Semester: 2013 Fall
Project Type: Curriculum Development & Delivery
Students: Brittany Williams and Alex Civetta
The Better Future Project’s “Divest for Our Future” campaign aims to persuade college and university presidents and boards to immediately freeze any new investment in fossil fuel companies, and divest from direct or indirect ownership of fossil fuel stocks and bonds within five years. HNMCP students will assess the challenges of this context and develop a training and related resources to help activists more effectively engage stakeholders about addressing the impact of fossil fuels.… More
British Columbia Ministry of Justice
Semester: 2012 Fall
Project Type: Dispute System Evaluation
Students: Joshua Benson and Erica Esposito
The Ministry of Justice’s Dispute Resolution Office (DRO) develops and promotes non-adversarial dispute resolution options within the justice system and government. It has introduced multiple initiatives that leverage the benefits of technology in this context. The DRO’s project with HNMCP will consider the role of technology-based “expert systems” to replace the analysis and actions of humans in specific subject areas—to triage disputes, help parties find pertinent information or prepare for further negotiation, and, optimally, to facilitate an early resolution to conflict.… More
California State University, Channel Islands, Ombuds
Semester: 2019 Fall
Project Type: Dispute System Design
Students: Sunnie Ning & Areeb Salim
California State University, Channel Islands (CSUCI) is the newest university in the California State University system (est. 2002) with a focus on serving the Hispanic community and first-generation college students. CSUCI employs approximately 1,100 faculty and staff and has a student population of approximately 7,100. Enrollment is expected to rise in coming years, and the… More
Center for Conflict Resolution
Semester: 2020 Spring
Project Type: Dispute System Evaluation
Students: Sydnee Robinson, Lucy Prather, & Daniel Sylvia
The Center for Conflict Resolution (CCR) provides free mediation services for issues of community concern across the Circuit Court of Cook County, currently handling over 1,500 cases annually with the support of volunteers and staff. In 2017, CCR began accepting referrals to a new pilot mediation program for non-intimate parties’ Stalking/No Contact Order cases. Parties… More
Centers for Disease Control and Prevention (CDC)
Semester: 2013 Fall
Project Type: Conflict Analysis, Dispute System Design, Stakeholder Assessment
Students: Sarah Paige, Michelle Goldring, and John Miller
The Centers for Disease Control and Prevention (CDC) is the leading federal agency implementing disease prevention and control, environmental health, and health promotion activities in the United States and abroad. HNMCP will conduct a rigorous assessment of, and provide recommendations for, strengthening CDC’s conflict prevention and management infrastructure.… More
City of Boston Department of Neighborhood Development, Office of Housing Stability
Semester: 2017 Spring
Project Type: Dispute System Design
Students: Shaina Maldonado, Patricia Alejandro, & Oriol Valenti Vidal
Created by Mayor Martin J. Walsh in January of 2016, the Office of Housing Stability (OHS) is charged with helping Boston residents find and maintain stable, safe, and affordable housing. This focus on community preservation and stabilization makes OHS the first of its kind in the nation. Essential to the Office’s displacement prevention work is… More
City of Boston Department of Neighborhood Development’s Boston Home Center Division
Semester: 2015 Spring
Project Type: Conflict Analysis
Students: Kelly Knight and Jason Kramer
The Boston Home Center (BHC), a division of the City of Boston’s Department of Neighborhood Development, helps Boston residents purchase, improve, and keep their homes. The BHC is regularly contacted by small, deed-restricted affordable condo associations around a variety of internal conflicts. HNMCP students will assess existing conflict management systems, explore current association conflicts, and develop a system, which may include a protocol, training guide, and/or training, to address these conflicts.… More
Cleveland Indians Baseball Company, L.P.
Semester: 2010 Spring
Project Type:
Students: Pablo Ros and Nienke van den Berg
The Cleveland Indians Baseball Company L.P. (Cleveland Indians) acquires players through a number of sources, including the amateur draft, free agency, trades and international markets. To recruit players from each of these sources, the club must abide by varying rules, bidding processes, and norms in order to successfully acquire new players. Each process presents different… More
Community Conferencing Center
Semester: 2017 Spring
Project Type: Dispute System Design
Students: Preston Hipps & Chu Chu
The Community Conferencing Center (CCC) is a conflict transformation and community justice organization that provides ways for people to safely, collectively and effectively prevent and resolve conflicts and crime. The CCC provides a space for dialogue and healing by bringing together individuals involved in serious crime with those harmed by their actions. The process, however,… More
Community Relations Service (Dept. of Justice)
Semester: 2014 Fall
Project Type: Dispute System Evaluation
Students: Jennifer John, Caroline Sacerdote, and Sam Koplewicz
The Community Relations Service (CRS) serves as “America’s Peacemaker” for the U.S. Department of Justice, helping local communities address community conflicts and tensions arising from differences of race, color, and national origin. CRS helps communities develop strategies to prevent and respond to violent hate crimes committed on the basis of actual or perceived race, color,… More
Consensus Building Institute
Semester: 2009 Spring
Project Type: Curriculum Development & Delivery
Students: Stephanie Early & Mohamed Faizal
‘Translate’ a standard negotiation training to make it more readily understandable in a different cultural and socioeconomic context.… More
Consensus Building Institute
Semester: 2007 Fall
Project Type: Dispute System Design
Students: Benet Magnuson & Amy Turner
Develop a consensus process for municipal approaches to immigration… More
Consensus Building Institute
Semester: 2007 Spring
Project Type: Stakeholder Assessment
Students: Janie Kucera
Design a stakeholder dialogue model to help resolve land ownership disputes on the Western United States… More
Consensus Building Institute
Semester: 2007 Spring
Project Type: Curriculum Development & Delivery
Students:
Develop facilitation expertise for NGOs… More
Consumer Finance Protection Bureau
Semester: 2011 Fall
Project Type: Conflict Analysis, Dispute System Design
Students: Jeff Monhait, Lizzie Grosso, Ryan Blodgett
The central mission of the Consumer Financial Protection Bureau (CFPB) is to make markets for consumer financial products and services work for Americans—whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products. The CFPB will be supervising financial institutions to help ensure that consumer financial… More
Cornerstone CoHousing
Semester: 2016 Fall
Project Type: Facilitated Dialogue
Students: Ashleigh Ruggles, Emily Joung, and Jose Alvarez
Cornerstone Village Cohousing Community is a 32-unit residential community in North Cambridge. It is an owner-occupied intentional community, meaning that housing is designed and built with input from the residents, and buildings are clustered around a central common area, including a community dining room where residents may share meals. Meetings are run by consensus and… More
Cornerstone Village CoHousing
Semester: 2011 Fall
Project Type: Conflict Analysis, Dispute System Design, Stakeholder Assessment
Students: David Newman, Joel Knopf
Cornerstone Village Cohousing is an intentional residential community of 32 households in North Cambridge in which residents actively participate in the design and operation of their own neighborhood. With the acknowledgement that conflict is an inevitable part of working and living together, a plan for a conflict resolution committee was written into the bylaws, but… More
Court Services and Offender Supervision Agency (CSOSA)
Semester: 2010 Fall
Project Type: Dispute System Evaluation
Students: Deborah Ellsworth & Liz Alspector
The Court Services and Offender Supervision Agency (CSOSA) is a federal agency tasked with supervising offenders in the District of Columbia. CSOSA’s ADR program is designed to resolve workplace disputes among its employees. In the past, the ADR program has outsourced responsibility for conducting organizational climate assessments to external consultants, who have each used slightly… More
Covenant Transport
Semester: 2007 Fall
Project Type: Dispute System Design
Students: Tenley Laserson
Develop a dispute system to address major injury claims… More
DC Office for the Ombudsman for Public Education
Semester: 2017 Spring
Project Type: Dispute System Design
Students: Corey Linehan & Sara Leiman
The District of Columbia’s Office of the Ombudsman for Public Education (“the Office”) is an independent, neutral office that works to ensure equal access to education for the approximately 88,000 students attending its public and public charter schools. In pursuit of this mission, the Office helps individual students and their families resolve questions, concerns, or… More
DC Office of the Ombudsman for Public Education
Semester: 2016 Fall
Project Type: Dispute System Evaluation, Stakeholder Assessment
Students: Kelsey Curtis, Corey Linehan, and Sara Leiman
The District of Columbia Office of the Ombudsman for Public Education is an independent, neutral office that works to ensure equal access to education for the approximately 88,000 students attending District of Columbia Public Schools and Public Charter Schools. In pursuit of this mission, the Office helps individual students and their families resolve questions, concerns,… More
Delta Directions Consortium
Semester: 2010 Spring
Project Type:
Students: Stacylyn Dewey and Michael Doore
The town of Clarksdale, Mississippi is situated in the Mississippi Delta region, an area which consists of portions of several states that border on the Mississippi River. The State of Mississippi ranks 50th in the U.S. in terms of health, economics, and education, and the Delta region of the state ranks below the rest of… More
Delta Directions Consortium
Semester: 2009 Spring
Project Type: Facilitated Dialogue
Students: Ben Weiner, Jared Craft, Amanda Kim, & Joe Pileri
To build consensus among the different players in the Mississippi Delta transportation field.… More
Dirección de Gestión y Modernización de la Justicia, Ministerio de Justicia, Chile (DGM)
Semester: 2011 Fall
Project Type: Conflict Analysis, Dispute System Evaluation, Mediation
Students: Leah Kang, Apoorva Patel, Teresa Napoli
The Dirección de Gestión y Modernización de la Justicia (DGM) is an arm of the Ministry of Justice in Chile. Its main functions are to integrate a modern and managerial vision of justice reform and to evaluate, coordinate, implement, and monitor those reforms undertaken by the Ministry. In response to a perception that wide sectors… More
Eastern District of New York
Semester: 2021 Spring
Project Type: Dispute System Evaluation
Students: Godwin Chan & Allison Chow
The Eastern District of New York (EDNY) is a trial-level federal court that serves Kings, Queens, Richmond, Nassau and Suffolk Counties, with courthouses located in Brooklyn and Central Islip. The EDNY Alternative Dispute Resolution (ADR) Department administers mediation and arbitration services for civil cases filed in the EDNY. The EDNY ADR Department also administers the… More
Edward M. Kennedy Institute for the Senate
Semester: 2016 Fall
Project Type: Curriculum Development & Delivery
Students: Madeleine Williams and Abhinaya Swaminathan
The Edward M. Kennedy Institute for the United States Senate is dedicated to educating the public about the important role of the Senate in our government, encouraging participatory democracy, invigorating civil discourse, and inspiring the next generation of citizens and leaders to engage in the civic life of their communities. The centerpiece education program at… More
Edward M. Kennedy Institute for the U.S. Senate
Semester: 2019 Spring
Project Type: Curriculum Development & Delivery
Students: Luis Mack Chan & Adam Parrott-Sheffer
The Edward M. Kennedy Institute for the United States Senate is dedicated to educating the public about the role of the Senate in our government, inspiring civic engagement, and invigorating civil discourse. The Kennedy Institute’s Dinner Conversations program arose out of research into the Kennedy family tradition of engaging in robust conversations and debate at… More
Episcopal Diocese of Massachusetts
Semester: 2012 Spring
Project Type: Facilitated Dialogue, Stakeholder Assessment
Students: Karl Jun, Felicia Cote, and Theodore Hart
The Episcopal Diocese of Massachusetts has traditionally required congregations to cover 100% of the health insurance premiums of clergy and lay employees. This policy has been questioned of late and the conversation has become divisive, indicating that deeper issues than simply financial exist and are obstacles to good decision making. HNMCP students will facilitate a series of conversations to help surface the various interests, begin a deeper conversation about possible options, and produce a report for the wider community on its findings and analysis.… More
Episcopal Diocese of Massachusetts
Semester: 2009 Spring
Project Type: Facilitated Dialogue
Students: Jordan Goddard, Will Boothby, & Mayssam Ali
To help a parish end a spiral of hostility and distrust between the rector and various constituencies in the parish.
… More
Everett Police Department
Semester: 2015 Fall
Project Type: Stakeholder Assessment
Students: Jenae Moxie, Sara Bellin, Carson Wheet
At a time when law enforcement agencies across the country are examining their interactions with the communities they serve, the Everett Police Department has enlisted HNMCP to conduct a stakeholder assessment of Everett youth and community members to identify any sources of conflict or tension and strategies for improving police-youth interaction going forward.… More
Extractive Industries Transparency Initiative (EITI)
Semester: 2018 Spring
Project Type: Dispute System Design, Dispute System Evaluation
Students: Fatima Dermawan & Leon Peschel
The Extractive Industries Transparency Initiative (EITI) is a global standard to promote the open and accountable management of oil, gas and mineral resources. It seeks to address the key governance issues of the oil, gas and mining sectors. HNMCP will provide research support and recommendations for EITI’s current grievance mechanism review.… More
FAIR Fund/Dru Campaign
Semester: 2007 Spring
Project Type: Curriculum Development & Delivery, Stakeholder Assessment
Students: Rory Van Loo and Sandra Vasher
Develop a guidebook and training for advocates of strong campus policies towards sexual violence… More
Federal Energy Regulatory Commission
Semester: 2010 Spring
Project Type:
Students: SoYoung Choe, Tonya Long, and Zeynep Sener
Although already described by many as a dynamic and highly successful example of an integrated dispute resolution unit within a federal agency, the Dispute Resolution Service (DRS) at the Federal Energy Regulatory Commission (FERC) believes it can do even better in reaching out to FERC staff and other stakeholders who might benefit from its services.… More
Federal Energy Regulatory Commission
Semester: 2008 Fall
Project Type: Dispute System Evaluation
Students: Matt Hutchins, Matej Sapak, & Adam Glenn
Evaluate the dispute management system within the energy industry
… More
Feinberg Group
Semester: 2008 Fall
Project Type: Dispute System Design
Students: Erin Walczewski, Erin Katzen, Nevin Kamath and Sam Prevatt
Develop an ADR program for the sub-prime mortgage crisis… More
First Unitarian Society in Newton
Semester: 2011 Spring
Project Type: Conflict Analysis, Conflict Resolution Advice, Stakeholder Assessment
Students: Kate Van Akin & Rose Yan
This project will partner HNMCP students with a local Unitarian Universalist congregation to design a new conflict management system for the congregation. The First Unitarian Society in Newton (FUSN) has a proud history of serving the spiritual needs of approximately 600 individuals in Newton, MA. Despite FUSN’s emphasis on creating a spiritually nurturing and socially… More
Government of New Brunswick Post Secondary Education and Training and Aboriginal Affairs Secretariat
Semester: 2015 Spring
Project Type: Consensus Building Effort
Students: Mavara Agha and Matthew Katz
The mandate of the Government of New Brunswick’s Aboriginal Affairs Secretariat addresses various social, economic, and legal issues between the Government of New Brunswick and First Nations communities. HNMCP aspires to help the Government of New Brunswick examine questions of how consensus-building processes might be used within the provincial departments engaging and consulting with First Nations.… More
Grinnell College
Semester: 2018 Fall
Project Type: Dispute System Evaluation
Students: Roy Sengupta and Michael Shafer
Grinnell College is a private liberal arts college located in Grinnell Iowa. The Grinnell College Office of the Ombuds was established in 2013 as a designated confidential, informal, independent resource for members of the college community to voice their concerns and achieve resolution of disputes. The Office has experienced steady growth over the past five… More
Harris County, Justice of the Peace 7-1
Semester: 2019 Fall
Project Type: Dispute System Design
Students: Stefan Lehnardt, Zekariah McNeal, and Daniel Oyolu
Justice Courts in Texas have original jurisdiction over criminal cases involving fine-only “Class C” misdemeanors for both juveniles and adults, which can result in fines of up to $500+. Many of the juvenile Class C charges filed and suspensions are the result of school-based behavior, particularly physical altercations between students, which are charged as “Disorderly… More
Harvard Vanguard Medical Associates/Atrius Health
Semester: 2013 Spring
Project Type: Conflict Resolution Advice, Curriculum Development & Delivery
Students: Hema Patel & Sara del Nido
Atrius Health is an association of six multi-specialty, non-profit, physician group practices employing over 1,100 physicians and serving over 1,000,000 patients in Eastern and Central Massachusetts. Due to intense external challenges and cost pressures, medical chiefs and directors at Harvard Vanguard/Atrius Health are being challenged to take practice performance to new levels. Site and specialty… More
Hewlett Packard & The Corporate Responsibility Initiative
Semester: 2010 Spring
Project Type:
Students: Alonzo Emery and Sally Wagner Partin
Hewlett-Packard is a technology company that operates in more than 170 countries around the world and ranks number nine on the 2009 Fortune 500 list. The Corporate Social Responsibility Initiative at the Kennedy School of Government seeks to study and enhance the public contributions of private enterprise. Hewlett Packard asked HNMCP to develop and deliver a… More
Hewlett Packard & The Corporate Social Responsibility Initiative
Semester: 2009 Fall
Project Type:
Students: Alonzo Emery, Marisa Cruz & Alexis Chernak
Hewlett-Packard is a technology company that operates in more than 170 countries around the world and ranks number nine on the 2009 Fortune 500 list. The Corporate Social Responsibility Initiative at the Kennedy School of Government seeks to study and enhance the public contributions of private enterprise. The two programs have partnered with HNMCP to… More
InnerCity Weightlifting
Semester: 2017 Fall
Project Type: Dispute System Design
Students: Shayan Edalati & Anne Thoma
InnerCity Weightlifting (ICW) reduces youth violence by connecting proven-risk young people with new networks and opportunities, including meaningful career tracks in and beyond personal training. At ICW, we use the gym to replace segregation and isolation with economic mobility and social inclusion, disrupting the system that leads to urban street violence. InnerCity Weightlifting (ICW) reduces… More
Institute for Inclusion in the Legal Profession (IILP)
Semester: 2010 Fall
Project Type:
Students: Jennifer Kan, Edward Guo, Kristi Jobson
In furthering its mission to foster a more inclusive and diverse legal profession, IILP is partnering with three law firms and HNMCP to study how disputes related to or arising from diversity issues are resolved in these firms’ daily operations. Students will identify strategies that work. Their findings will be distributed directly to the management of… More
Institute for Inclusion in the Legal Profession and an AMLaw 100 Firm
Semester: 2012 Fall
Project Type: Conflict Resolution Advice, Stakeholder Assessment
Students: Kay Lee, Rebecca Liu and Luke Marumba
The Institute for Inclusion in the Legal Profession (IILP) and an AmLaw 100 firm with over 1,100 lawyers across offices in Asia, Europe and the United States have recruited HNMCP to conduct a stakeholder assessment to better understand the firm’s current systems for handling internal disputes, disagreements, and misunderstandings that involve diversity and inclusion issues on race, gender, ethnicity, religion, disability, and LGBT issues within the firm… More
Internal Revenue Service Office of Appeals
Semester: 2012 Fall
Project Type: Dispute System Evaluation
Students: Brittany Horth, Ladun Omideyi and Mike Werner
The Internal Revenue Service’s Office of Appeals (IRSOA) serves as the administrative forum for any taxpayer contesting an IRS compliance action. IRSOA has recruited HNMCP to provide a fresh perspective—to evaluate and retool the ADR programs to ensure they (1) adequately address the needs of the relevant taxpayer segment and (2) efficiently accelerate case resolution. … More
International Development Law Organization (IDLO)
Semester: 2010 Fall
Project Type:
Students: Ellen Wheeler, Lee Brand, Bridget DeVoy
Microfinance is a fast growing industry and means for people in developing countries to improve their economic conditions. The growth in microfinance activity has resulted in a proliferation of disputes between borrowers and lenders, where typically borrowers lack the education and financial resources to access the courts, and lenders see the courts as slow and inefficient. Can… More
International Rescue Committee, Thailand
Semester: 2010 Spring
Project Type:
Students: Zara Lockshin and Sherry William
Humanitarian agencies often speak of the importance of maintaining clear and just procedures for resolving disputes in refugee camps. Under the rubric of such ‘camp management’, the International Rescue Committee (IRC) in Thailand has decided to initiate rule-of-law programming within selected refugee camp settings along the Thai-Burma border. Key to the success of the project… More
Jaffrey-Rindge Cooperative School District (SAU 47)
Semester: 2019 Fall
Project Type: Dispute System Design
Students: Oliver Booth, Marla Blum, and Agnieszka Regiec
The Jaffrey-Rindge Cooperative School District (SAU 47) serves two rural New Hampshire towns with a combined population of approximately 11,000 and four district schools. This project with the Harvard Dispute Systems Design Clinic will be working with both the School District Administration and the Jaffrey-Rindge Educations Association (JREA), a collective bargaining unit representing all the… More
Jigme Singye Wangchuck School of Law
Semester: 2016 Spring
Project Type: Dispute System Evaluation
Students: Mushfiqur Chowdhury & Drew Keneally
When it opens its doors in 2017, the Jigme Singye Wangchuck School of Law (JSW Law) will be Bhutan’s first law school. For centuries, most disputes in the country have been resolved by traditional dispute resolvers (often referred to as “mediators”). The relatively recent emergence of formal judicial structures is expected to complement, rather than supplant,… More
Kids4Peace
Semester: 2014 Fall
Project Type: Dispute System Design
Students: Whitney Benns, Angela Chan, and Yaseen Eldik
Kids4Peace (K4P) is a global youth movement that works to end conflict and inspire hope in divided societies around the world. Founded in Jerusalem in 2002, Kids4Peace provides a six-year program of interfaith dialogue, leadership development and nonviolent action through a network of eight local chapters in North America and a branch office in Jerusalem.… More
La Raza Roundtable De California, In Collaboration with the San Jose Mayor’s Office
Semester: 2009 Fall
Project Type:
Students: Candice Carson, Jessica Fitts, & Paul Yoo
La Raza Roundtable de California brings together various stakeholders that can impact positive change for Latinos living in the state. The organization focuses on juvenile justice reform, education, workforce issues, and childcare and public service provision. La Raza is an advocacy organization, and yet over the years it has come to see the value of… More
Massachusetts Division of Banks
Semester: 2013 Spring
Project Type: Dispute System Evaluation
Students: Natalie Perez & Lauren Schloss
The Massachusetts Division of Banks (DOB) is a regulatory agency within the Office of Consumer Affairs and Business Regulation whose mission is to advance the public interest by ensuring a sound, competitive, and accessible banking and financial services environment. The DOB is responsible for the supervision of more than 200 state-chartered banks and credit unions.… More
Massachusetts Eye & Ear
Semester: 2019 Spring
Project Type: Stakeholder Assessment
Students: Denise Schlickbernd & Parker White
Massachusetts Eye and Ear is a teaching hospital at Harvard Medical School that combines the expertise of highly specialized ophthalmology and otolaryngology physicians, audiologists, speech-language pathologists. The Division of Head and Neck Cancer Surgery is part of one of the largest head and neck oncology centers in New England. Informed consent is a critical and… More
Massachusetts Office of Public Collaboration
Semester: 2017 Spring
Project Type: Facilitated Dialogue
Students: Rob Petito & Nate Szyman
For over 25 years, the Massachusetts Office of Public Collaboration (MOPC) has assisted public agencies as a neutral forum and state-level resource for accessing quality services, proven programs, and national knowledge-based networks for dispute resolution, consensus-building and public engagement. In 2013 MOPC was established as the Program Administrator of the Community Mediation Center Grant Program… More
Massachusetts Office of Public Collaboration
Semester: 2019 Spring
Project Type: Stakeholder Assessment
Students: Swechhya Sangroula & Jacob Omorodion
The Massachusetts Office of Public Collaboration (MOPC) is the statutory state office that focuses exclusively on assisting courts and public agencies access quality conflict resolution services and build evidence-based dispute resolution programs. MOPC is also the statutory administrator of the Community Mediation Center Grant Program, which provides state operational funding to qualified community mediation centers… More
Mediation Works Incorporated
Semester: 2009 Spring
Project Type: Dispute System Design, Mediation
Students: Steven Segal
To design a monitoring and assessment method for an eviction mediation program.… More
Medical Legal Partnership for Children
Semester: 2008 Spring
Project Type: Dispute System Design
Students: Pia Owens, Rosalie Braunstein, & Yared Alula
Develop a dispute management system for low-income housing… More
Mennonite Central Committee
Semester: 2016 Spring
Project Type: Curriculum Development & Delivery
Students: Lisa Dicker and Matilda Janson Brolin
Mennonite Central Committee (MCC), a worldwide ministry of Anabaptist churches, responds to basic human needs and works for peace and justice. MCC is committed to relationship with local partners and churches in this work. The Programme Paix et Réconciliation (PPR) of the Church of Christ in Congo has been an MCC partner organization since 2008 and… More
Mercy Corps
Semester: 2007 Fall
Project Type: Conflict Analysis, Conflict Resolution Advice
Students: Amy Gordon & Tina Rad
Evaluate the best practices for international land disputes… More
Michigan State University College of Law
Semester: 2012 Spring
Project Type: Dispute System Design, Mediation
Students: Saady Siddiky, Rose Yan, and Amanda Willis
HNMCP will assist the Michigan State University College of Law in the creation of a peer mediation program to empower students to resolve their issues in an informal process that encourages shared communication, learning opportunities, and creative and lasting solutions and allows students trained in the current mediation certification courses to further develop and hone their skills. … More
Ministry of Economy and Finance of Peru
Semester: 2013 Spring
Project Type: Dispute System Evaluation, Stakeholder Assessment
Students: Daniel Holman & Mark Johnson
The Ministry of Economy and Finance of Peru (MEFP) manages the State Coordination and Response System for International Investment Disputes. The Response System supports and manages Investor-State Dispute Settlement (ISDS) cases and proceedings, as well as creating guidelines for arbitration provisions. The last decade has seen a considerable increase in the flows of foreign direct… More
Modria.com
Semester: 2012 Spring
Project Type: Dispute System Design
Students: Leila Perkins, Eugene Karlik, and Daniel Doktori
Modria.com is an online dispute resolution (ODR) services and technology company that has led in the ODR field since its inception. This project focuses on Modria’s effort to help design an online dispute resolution system to meet the European Union’s mandate for an EU-wide single online platform for contractual dispute resolution. HNMCP students will provide a summary report of recommendations for the ODR system design.… More
Modria.com
Semester: 2013 Spring
Project Type: Dispute System Design, Stakeholder Assessment
Students: Daniel Dykes & Xin Liu
Founded in 2011, Modria is a leading online dispute resolution services and technology company in the field of eCommerce and online payments. Modria believes that online dispute resolution (ODR) is the future of justice. It aims to change the way the world resolves disputes and leads the development of justice systems for the 21st century.… More
Montgomery County Public Schools
Semester: 2009 Fall
Project Type:
Students: Evan Bieber & Jennifer Yu
For several years now, the Montgomery County Public Schools in the suburbs of Washington D.C. have been working with one of the premier dispute resolution experts to overhaul the way decisions are made and disputes resolved. The process has been tremendously successful. At this point, they wish to capture the essence of what they did… More
Mount Ida College
Semester: 2015 Fall
Project Type: Stakeholder Assessment
Students: Molly Doggett, Loryn Davis, & Aldel Brown
Mount Ida is enlisting HNMCP to assess campus stakeholders’ perceptions about the Sex and Gender-Based Misconduct Policy, then make recommendations for further improvement of the process outlined in the Policy and stakeholders’ future engagement with it.… More
National Forest Foundation
Semester: 2016 Fall
Project Type: Conflict Resolution Advice
Students: Brady Bender, Michael Reiterman, & Han Ding
The National Forest Foundation (NFF), chartered by Congress, engages Americans in community-based and national programs that promote the health and public enjoyment of the 193-million-acre National Forest System, and administers private gifts of funds and land for the benefit of the National Forests. The NFF encourages and supports collaborative processes, and strives to improve relationships… More
National Forest Foundation
Semester: 2016 Spring
Project Type: Conflict Analysis, Stakeholder Assessment
Students: Melissa Freeman and Benjamin Goldman
Uniting concerned communities, organizations and individuals, the NFF engages Americans in community-based and national programs that promote the health and public enjoyment of the 193-million-acre National Forest System, as well as administering private gifts of funds and land for the benefit of the National Forests Over the past two decades, small groups of people with… More
National Institutes of Health (NIH)
Semester: 2013 Fall
Project Type: Dispute System Evaluation
Students: Natalie Jay and Sean Withall
The National Institutes of Health Office of the Ombudsman is a neutral, independent, and confidential resource providing informal assistance to NIH scientists, administrators, and support staff in addressing work-related issues. HNMCP will develop metrics for and conduct an assessment of a new pilot Peer Resolution Program the Office will launch in the fall of 2013.… More
National Institutes of Health (NIH)
Semester: 2010 Fall
Project Type: Dispute System Evaluation
Students: Rachel Krol, Diana Tomezsko
The Office of the Ombudsman at the National Institutes of Health (the Office) is a neutral, independent, and confidential resource providing informal assistance to NIH scientists, administrators, and support staff in addressing work-related issues occurring within the 27 institutes and centers nationwide. While there have been many informal projects and studies conducted by the Office,… More
Natural Resources Defense Council
Semester: 2008 Fall
Project Type: Curriculum Development & Delivery
Students: Maggie O'Grady & Brian Chernoff
Develop a culturally-sensitive environmental negotiation training course… More
New Hampshire Adult Drug Treatment Court
Semester: 2018 Spring
Project Type: Dispute System Design
Students: Lisa Gluckstein, Hal Edmonson & Kyle Xu
The New Hampshire Adult Drug Treatment Court has been in existence for over a decade and is expanding statewide throughout 2018. Each drug court requires a team of both court and non-court professionals to manage client referrals, client monitoring, and drug court policies and procedures. The conflicts that arise between members of drug court teams… More
New Hampshire Court Improvement Project
Semester: 2019 Spring
Project Type: Stakeholder Assessment
Students: Ian Ferrell & Lucy Prather
The Court Improvement Project (CIP) of the New Hampshire Judicial Branch has worked since 1994 to improve court procedures and practices around child abuse/neglect cases. Currently, the CIP is working to develop a new set of protocols related to concurrent planning for use by judges, DCYF social workers, DCYF attorneys, birth parent attorneys, CASA GALs/GALs,… More
New Hampshire Judicial Branch
Semester: 2020 Fall
Project Type: Dispute System Evaluation, Stakeholder Assessment
Students: Nicholas Urban and September McCarthy
The New Hampshire Judicial Branch has convened an interdisciplinary committee composed of representatives from all parts of the Court system. HNMCP will conduct a project to explore stakeholder experiences, approaches to, and perspectives on remote hearings and the role they may play in ensuring access to justice and serving as a dispute resolution option that courts could offer. Potential final products include recommendations, resources, and/or training materials to improve stakeholder use of and value gained from remote hearings.… More
New Hampshire Judicial Branch
Semester: 2020 Spring
Project Type: Dispute System Evaluation
Students: Samuel Feigenbaum & Jessica Ljustina
The New Hampshire Judicial Branch, Superior Court, manages all cases involving criminal charges filed as felonies. Within the past five years, it has restructured its criminal case management system and strongly encouraged County Attorney and Public Defender offices to implement Early Case Resolution (ECR) programs. ECR is intended to help these offices identify and negotiate… More
New Hampshire Judicial Council
Semester: 2019 Fall
Project Type: Stakeholder Assessment
Students: Obianuju Enworom & June Koo
The Judicial Council is a state agency that is part of the Executive Branch of the New Hampshire state government, created to serve as a neutral forum for the discussion and presentation of ideas about how to improve the delivery of justice in the state of New Hampshire. Historically, parent representation in child protection cases… More
New Hampshire Office of Mediation & Arbitration
Semester: 2017 Fall
Project Type: Dispute System Design
Students: Margaret Huang & Michael Haley
The New Hampshire Judicial Branch Office of Mediation and Arbitration oversees all alternative dispute resolution programs within the New Hampshire Judicial Branch, including creating, managing, monitoring, and assessing programs. This project will look at the use of ADR in the family division, focusing on the process for handling reopened divorce and parenting cases. The Court… More
New Hampshire Superior Court
Semester: 2014 Fall
Project Type: Dispute System Evaluation
Students: Stephen Silva and Mario Cuttone
The Superior Court is a statewide court of general jurisdiction and provides jury trials in civil and criminal cases. There are eleven Superior Court sites in New Hampshire, one for each county and two in Hillsborough County. In early 2012, the Chief Justice organized a Felony Case Flow conference for New Hampshire Superior Court judges… More
New Hampshire Superior Court
Semester: 2015 Fall
Project Type: Curriculum Development & Delivery
Students: Chrystal Marincich & Lisa Dicker
The New Hampshire Superior Court Settlement Conference Pilot Program was established in early 2012 as a part of a Felony Case Flow plan for the Superior Court. HNMCP worked with the NH Superior Court in 2014 to evaluate the pilot program. This semester, students will partner with the Court to design and implement a one-day training for those participating in the revised Felony Settlement Conference Pilot.… More
New Jersey Division on Civil Rights
Semester: 2018 Fall
Project Type: Dispute System Evaluation
Students: Brooke Justus & Jae Sung Kim
The New Jersey Division on Civil Rights (DCR), an agency within the New Jersey Department of Law and Public Safety/Office of the Attorney General, is charged with enforcing the New Jersey Law Against Discrimination and the New Jersey Family Leave Act. DCR accepts and investigates complaints (typically related to employment or housing discrimination), and uses… More
New Jersey Division on Civil Rights
Semester: 2019 Fall
Project Type: Dispute System Evaluation
Students: Coleman Saunders, Jenny Shim, and Oladeji Tiamiyu
The New Jersey Division on Civil Rights (DCR), an agency within the New Jersey Department of Law and Public Safety/Office of the Attorney General, is charged with enforcing the New Jersey Law Against Discrimination and the New Jersey Family Leave Act. DCR accepts and investigates complaints of discrimination, harassment and retaliation in employment, housing, or… More
North Shore Medical Center/Union Hospital
Semester: 2008 Fall
Project Type: Conflict Analysis, Stakeholder Assessment
Students: Brian Friedman & Stephanie Singer
Conduct a stakeholder/conflict assessment for hospital patients… More
Office of Government Information Services (OGIS)
Semester: 2011 Fall
Project Type: Dispute System Evaluation
Students: Mike Nieto and Krista DeBoer
The mission of the Office of Government Information Services (OGIS) is to improve the Freedom of Information Act (FOIA) process and resolve disputes between Federal agencies and FOIA requesters. OGIS reviews policies and procedures of administrative agencies under FOIA, reviews compliance with FOIA by agencies, and recommends policy changes to Congress and the President to… More
Office of New York City Council Member Daniel R. Garodnick
Semester: 2012 Fall
Project Type: Dispute System Design, Dispute System Evaluation, Stakeholder Assessment
Students: Jon Enfield and Anna Gressel
New York City Council Member Daniel R. Garodnick’s office is looking at two areas of the operation of the New York City Comptroller’s Office: the way that it resolves legal claims against the City of New York, and its audit function. HNMCP will assess whether the City is spending the right amount of time litigating versus settling cases, determine whether the best processes are being employed, and will make recommendations on how best to improve the city’s conflict management systems. It will also provide a critical review of the audit process to consider whether there are ways to make the audit more results-driven and less confrontational, and will propose an improved conflict management system for disputes arising out of the audits.… More
Office of New York City Council Member Daniel R. Garodnick
Semester: 2007 Spring
Project Type: Stakeholder Assessment
Students: Michael Blank and Jane Morrill
Conduct a stakeholder assessment of a larger building project in New York City… More
Office of the Suffolk County District Attorney
Semester: 2019 Spring
Project Type: Dispute System Evaluation
Students: Lainey Moe & Daisy Joo
The Suffolk County District Attorney Office (SCDAO), under the leadership of newly elected DA Rachael Rollins, is dedicated to its mission of serving victims and protecting the citizens of Suffolk County, while effecting meaningful, substantive change and reform to the criminal justice system. The Juvenile Alternative Resolution (JAR) program was launched in February 2017 under… More
OneVoice Movement
Semester: 2013 Fall
Project Type: Conflict Resolution Advice, Stakeholder Assessment
Students: Sarah Kalin, Frédérique Couture-Carrier, and Jennifer Garnett
The OneVoice Movement is an Israeli-Palestinian parallel initiative seeking to build a two-state solution in the hope achieving a lasting peace for both peoples. HNMCP students will conduct a stakeholder assessment of businesses, think tanks, and NGO’s promoting conflict resolution in the region to determine how much mission-overlap they have and how they might better work together towards peace.… More
Ono Academic College
Semester: 2015 Spring
Project Type: Facilitated Dialogue, Stakeholder Assessment
Students: Rachel Hutchinson and Eli Shalam
Ono Academic College has enlisted HNMCP students research issues around Israel’s mandatory national and military services in the armed forces, which causes considerable internal conflict in the country and creates hierarchies of citizenship. Informed by their research, students will conduct a stakeholder assessment and facilitate dialogues among Ono students affected by the issue.… More
Pathways
Semester: 2019 Spring
Project Type: Curriculum Development & Delivery
Students: Betsy Silverstein & Franklin Tennyson
Pathways Institute for Negotiation Education is an independent non-profit organization that works with students, educators, schools and other social impact and educational organizations in Israel to develop principled negotiation skills and establish a shared framework for creative problem solving. Pathways has engaged HNMCP to review its Game Changers negotiation skills & exchange program, a two-day experiential… More
Paulist Center
Semester: 2007 Fall
Project Type: Facilitated Dialogue, Stakeholder Assessment
Students: Becky Jaffe & Dave Baron
Design and evaluate a reconciliation process for disaffected Catholics… More
Paulist Center
Semester: 2006 Fall
Project Type: Conflict Analysis
Students: Ashley Harris, Jennifer Reynolds, and Brad Rosen
Conduct a conflict assessment of the Boston Archdiocese… More
Pennsylvania State University
Semester: 2014 Fall
Project Type: Dispute System Design
Students: Tara Norris and Josh Fogarty
Penn State’s Sustainability Institute (SI), formed just over two years ago, was created to lead Penn State toward the university’s sustainability mission: a comprehensive integration of sustainability into the university’s research, teaching, outreach, and operations that prepares students, faculty, and staff to be sustainability leaders in their professional, personal, and civic lives. In this two… More
Perkins School For The Blind
Semester: 2016 Spring
Project Type: Conflict Analysis, Conflict Resolution Advice
Students: Amy Woolfson and Martina Radney
Perkins is an organization committed to improving the lives of people with blindness and deafblindness all around the world. The organization is driven by a team of experts and supported by a community committed to fulfilling this core mission. Over the last year and a half, Perkins has undergone some significant changes to the leadership… More
Power, Protest, and Political Change
Semester: 2020 Fall
Project Type: Conflict Analysis, Conflict Resolution Advice
Students: Brooke Davies and Daniel Oyolu
This project was developed by two students who have already taken the Dispute Systems Design Clinic and are engaging in an advanced clinical project. The students will explore the relationship between power and negotiation, particularly through the lens of how people with limited individual power organize and build a movement for political change.… More
Prison Fellowship
Semester: 2014 Spring
Project Type: Consensus Building Effort
Students: Michaela Kromer, Andrew Mamo, Anna Alriksson
Prison Fellowship (PF) partners with the local church and nonprofit organizations to meet the spiritual, physical, and personal needs of prisoners and their families. PF is launching a Wardens Program designed to help prison managers become transformational leaders in the moral rehabilitation of inmates. PF has asked HNMCP to help it develop a consensus building process for wardens and other stakeholders in the reform of prison culture (e.g. legislators, Directors of Corrections, Governor’s offices, inmates and the public).… More
Project Place
Semester: 2018 Fall
Project Type: Dispute System Design
Students: Cristina Cornejo, John Hylton, and Tony Meyer
Project Place is a non-profit that serves homeless and low-income individuals in stabilization, employment, and housing, through skills-based education and case management. Project Place would like to improve its dispute resolution system to be more client-centered, in order to improve its programs and services while building skills in conflict resolution to be a source of… More
Public International Law & Policy Group
Semester: 2019 Fall
Project Type: Consensus Building Effort, Curriculum Development
Students: Brooke Davies, Nicholas Friedel, and Patrick Maxwell
The Public International Law & Policy Group (PILPG), a 2005 Nobel Peace Prize nominee, operates as a non-profit, global pro bono law firm with a proven record of providing expert guidance to parties engaged in peace processes. In recent years, PILPG has experienced an increase in clients operating as a coalition and/or seeking to build… More
Public International Law & Policy Group
Semester: 2017 Spring
Project Type: Conflict Analysis
Students: Christina Care, Michael Trujillo, & Pirita Virtanen
The Public International Law & Policy Group (PILPG), a 2005 Nobel Peace Prize nominee, operates as a non-profit, global pro bono law firm with a proven record of providing expert guidance to parties engaged in the peace process. PILPG has engaged HNMCP to create a conflict-analysis framework that will allow PILPG and its clients to… More
Regional Court of Sofia
Semester: 2011 Spring
Project Type: Dispute System Evaluation, Mediation
Students: Sonia Vallabh and Emil Andersson
The Regional Court of Sofia is the largest and busiest court in Bulgaria. In 2009, the Court launched an effort to develop a court-annexed mediation program that will help alleviate the court’s backlog. While the program is now up and running, there is concern about how to assure the quality and professionalism of the mediators.… More
Renmin University Law School
Semester: 2012 Spring
Project Type: Curriculum Development & Delivery
Students: Ashley Nyquist and Jake Lee
Renmin University Disability Law Clinic (DLC) engages with fledgling NGOs to empower students, faculty and volunteer lawyers working with disabled citizens and disabled persons organizations (DPOs). In an effort to help DPO representatives strengthen their ability to communicate effectively with government and other key decision makers, HNMCP students will create a negotiation and consensus building skills training for the Renmin DLC that will help equip leading DPOs with the tools necessary to achieve their advocacy goals.… More
Renmin University Law School
Semester: 2014 Spring
Project Type: Conflict Analysis, Consensus Building Effort, Stakeholder Assessment, Strategic Negotiation Advice
Students: Alyssa Colbert, Mark Johnson
HNMCP, Harvard Project on Disability, and the Renmin University Disability Law Clinic in Beijing continue a relationship that began in the spring of 2012. In this current project, the HNMCP team will examine how stakeholders involved in the education of students with disabilities can better manage disputes in this area and problem solve around specific issues related to education access. They will conduct a stakeholder assessment and conflict analysis, leading to the development of a consensus building curriculum and report.
… More
Restorative Response Baltimore
Semester: 2018 Fall
Project Type: Curriculum Development
Students: Eric Herst and Malorie Frayssinet
Restorative Response Baltimore (RRB) is a conflict resolution and community building organization that provides ways for people to collectively and effectively resolve and prevent conflict. A primary focus of their work in Baltimore over the last twenty years has been preventing school push out and thwarting the school-to-prison pipeline. In line with this mission, RRB… More
Roman Catholic Archdiocese of Newark
Semester: 2009 Fall
Project Type: Conflict Resolution Advice
Students: Toby Berkman & Adam Kinon
In 2002, The Roman Catholic Archdiocese of Newark launched the New Energies Parish Transition Project, which needed to make recommendations about how best to consolidate unviable parishes with one another. In 2003, the recommendation was made to merge St. Mary’s and St. Mark’s parishes in Rahway. To this day, this recommendation is being strongly contested by… More
Seeds of Peace
Semester: 2013 Fall
Project Type: Curriculum Development & Delivery
Students: Caitlin Hewes & Sasha Pippenger
Seeds of Peace (SoP) inspires and equips new generations of leaders from regions of conflict with the relationships, understanding, and skills needed to advance lasting peace. SoP has contracted HNMCP to develop and deliver a basic training in mediation to its South Asian Senior and Graduate Seeds group—approximately 30 Afghan, Indian, and Pakistani youth—as well as develop a teaching guide so SoP staff can continue to deliver this training in the future.… More
Seeds of Peace
Semester: 2012 Fall
Project Type: Facilitated Dialogue, Stakeholder Assessment
Students: Andrew Chinsky and Christie Dinapoli
Seeds of Peace is dedicated to the pursuit of lasting peace by helping high potential youth in regions of conflict develop effective leadership in peace-building. There are more than one hundred NGOs devoted to conflict resolution and peace-building in Israel and Palestine that, while having similar or shared missions, have little to no coordination or communication between organizations. SoP has contracted HNMCP to map the scope of the peace-building community and make recommendations on a consensus-building process for organizations to leverage their individual strengths to positively impact each other’s work and their broader goals. … More
Seeds of Peace
Semester: 2011 Fall
Project Type: Curriculum Development & Delivery
Students: Rachel Krol, Krystyna Wamboldt
Seeds of Peace (SoP) is a non-profit organization dedicated to the pursuit of lasting peace in regions of conflict, primarily the Middle East and South Asia. Its mission is to help young people develop the relationships, understanding, courage, and leadership skills necessary to advance reconciliation and coexistence. SoP’s current three-year Junior Leadership Program equips high… More
Seeds of Peace
Semester: 2014 Fall
Project Type: Curriculum Development & Delivery
Students: Ariel Eckblad and Sam Straus
Seeds of Peace (SoP) is a non‐profit organization that inspires and equips young leaders from regions and communities of conflict with the relationships, critical understanding, and skills needed to create positive change and advance lasting peace. SoP adapted its international work to launch domestic programming focused on addressing inter‐communal tensions between rapidly evolving racial and… More
Seeds of Peace
Semester: 2015 Fall
Project Type: Stakeholder Assessment
Students: Doug Margison & Drake Carden
Seeds of Peace (SoP) is a non‐profit organization that inspires and cultivates new generations of global leaders in communities divided by conflict. We equip them with the skills and relationships they need to accelerate social, economic, and political changes essential for peace. SoP has engaged HNMCP to assess its own internal communication and stakeholder engagement systems and offer recommendations and strategies to improve these for more inclusive organizational decision-making.… More
Seeds of Peace
Semester: 2018 Spring
Project Type: Stakeholder Assessment
Students: Bridget Power & Jared Small
Seeds of Peace is a non‐profit organization that works with young people and educators to inspire and cultivate new generations of global leaders in communities divided by conflict. Seeds has engaged HNMCP to conduct stakeholder assessments to explore the ways that the Israeli-Palestinian conflict, and conflict in general, show up in schools in the region and how Seeds of Peace might help students and educators engage conflict more effectively.… More
Southern Coalition for Social Justice
Semester: 2009 Spring
Project Type: Conflict Analysis, Dispute System Design, Stakeholder Assessment
Students: Jared Strumwasser, Becky Jaffe, & Jonathan Korin
Design a consensus-based model for resolving heirs’ property disputes.… More
Southern Coalition for Social Justice/ Heirs’ Property Retention Coalition
Semester: 2010 Fall
Project Type: Mediation
Students: Greg LeSaint and Ashwin Kaja
Heirs’ property is collectively-owned land that has passed through successive generations of families in which the heirs all have undivided interests. Absent unanimous agreement, heirs cannot make property decisions, with the consequence that significant collective-action problems and family disputes can cause heirs’ property to be lost through tax foreclosure or forced sales after court proceedings. Can a… More
Southwest Initiative Foundation
Semester: 2021 Spring
Project Type: Curriculum Development & Delivery
Students: Laurie Ann Taylor, Patrick Maxwell, Rebekah Reed
Southwest Initiative Foundation (SWIF) exists to help keep southwest Minnesota strong and vibrant. With rolling prairies, the historic Minnesota River Valley and some of the richest farmland in the world, southwest Minnesota is unique. It’s home to incredible people from diverse backgrounds, including Dakota people, early Scandinavian and European immigrants, and waves of Latinx, African… More
State of Vermont Public Utility Commission
Semester: 2017 Fall
Project Type: Dispute System Design
Students: Jameyanne Fuller & Brayden Koslowsky
The mission of the State of Vermont Public Utility Commission (VT PUC) is to superintend utilities regulation in Vermont, make independent and impartial quasi-judicial decisions, and formulate public policy on the merits of matters at issue within its statutory jurisdiction in a timely and professional manner that comports with the requirements of administrative due process… More
Sudbury Clergy Association
Semester: 2015 Spring
Project Type: Conflict Analysis, Stakeholder Assessment
Students: Jiayun Ho and Seanan Fong
The Sudbury Clergy Association is enlisting the help of HNMCP to develop a kinder, gentler protocol for engaging at Town Meetings, in town government, and in the schools for the sake of the community’s best interests. Students will conduct a stakeholder assessment of town employees, elected officials, and residents, identify critical areas of disagreement, and propose next steps.… More
TBWA
Semester: 2013 Spring
Project Type: Conflict Resolution Advice, Dispute System Design, Stakeholder Assessment
Students: Jason Orr and Natasha Caldwell
TBWA is the seventh largest Advertising Agency Network in the world, with 260+ offices in 100 countries. In North America, their two largest advertising offices operate under the name TBWAChiat Day, and are located in NY & LA. The changing workforce demographics for multinational companies is slowly causing increased internal conflict as communication and methods… More
TBWA
Semester: 2014 Fall
Project Type: Strategic Negotiation Advice
Students: Davida Shiff, Toni Tsvetanova, and Sara Doran
TBWA is a top 10 global advertising agency network, with clients such as Apple, Nissan, Gatorade, Accenture, Jameson and Michelin. As America becomes a more multicultural society, TBWA strives to reflect this in its creative supply chain. With the two fastest-growing segments of business in America being Women Owned (WBE) and Minority Owned (MBE) Businesses,… More
Thumbtack
Semester: 2016 Spring
Project Type: Dispute System Design
Students: Patricia Alejandro, David Shackelford, and Serena Wu
Thumbtack is a fast-growing San Francisco-based technology company dedicated to connecting local service professionals and customers. Thumbtack is tackling the hard problem of making it easy for pros to find work and customers to find the right pros for them. Millions of projects have been successfully completed on Thumbtack, but there are rare instances where… More
Town of Nantucket
Semester: 2010 Fall
Project Type:
Students: Ken Gantz, James Goldschmidt, Emilie Aguirre
What could be a more challenging to multi-party negotiation than a recurring series of three-year contract negotiations between a municipal government and five separate unions? Add to that a small town context, where town officials, negotiators, and union membership all belong to the same tight-knit community and have a shared desire to maintain strong relationships… More
Tuesday’s Children
Semester: 2014 Spring
Project Type: Consensus Building Effort, Stakeholder Assessment
Students: Rebecca Slater, Elizabeth Breit
In 2008, Tuesday’s Children—an organization created to promote healing for those directly affected by September 11th—founded Project COMMON BOND (PCB) to bring together teens from around the world who share a “common bond” of family loss in an act of terrorism, violent extremism, or war. As PCB enters of period of mission review, it looks to address the fact that it has not experienced supportive integration into Tuesday’s Children. HNMCP will conduct a stakeholder analysis, make recommendations, and possibly facilitate a consensus building process to help both organizations move forward in a productive way.… More
Tuesday’s Children
Semester: 2010 Spring
Project Type:
Students: Anne Levin and Elaine Lin
In 2008, Tuesday’s Children organized a youth summer camp designed to create a community and mutual support network of young people from around the world with similarly tragic experiences as survivors of terrorist attacks. Part of the camp was designed to teach these adolescents negotiation, communication and conflict management skills. Tuesday’s Children subsequently decided to… More
U.S. Department of Agriculture, Early Resolution and Conciliation Division
Semester: 2015 Spring
Project Type: Conflict Resolution Advice
Students: Deanna Parrish, Elizabeth Bramon, and Zhiliang Zhang
The USDA has 17 different agencies, each with its own alternative dispute resolution program to manage internal conflicts. These programs have heretofore operated with significant autonomy. HNMCP students will assess the programs and offer recommendations on best practices and systems design suggestions that bolster effectiveness across the 17 ADR programs.… More
U.S. Department of Justice
Semester: 2009 Fall
Project Type:
Students: Taylor Ashley & Lauren Foshee
Within the U.S. Department of Justice, the Office of Dispute Resolution (ODR) promotes and facilitates the broad and effective use of alternative dispute resolution (ADR) processes by the Department of Justice and throughout the Executive Branch of the federal government more generally. The office is responsible for promoting and evaluating the use of ADR at… More
U.S. Department of State
Semester: 2014 Spring
Project Type: Conflict Resolution Advice, Stakeholder Assessment
Students: Erin Bloom, James O'Neill
A complex framework of legally binding treaties and less formal agreements governs water sharing and use in Central Asia. The Department of State hopes to facilitate dialogue among the region’s stakeholders. HNMCP students will examine legal and non-binding frameworks governing water use in the region, review and recommend best practices, and recommend strategies towards a facilitated dialogue to address cooperation, mutual learning and coordinated action to build sustained legal relationships amongst stakeholders.… More
U.S. Department of State
Semester: 2007 Spring
Project Type: Dispute System Design, Stakeholder Assessment
Students: Lauren Salvati
Develop a dispute systems for a cooperative working group coordinating United Nations Compensation funding… More
U.S. Department of Transportation/Volpe National Transportation System Center
Semester: 2012 Spring
Project Type: Dispute System Design
Students: Barbara Sobowska and Danielle Bart
The Volpe Center, part of the U.S. Department of Transportation (USDOT), is working with Federal Railroad Administration to implement a confidential reporting system for “close calls” to help identify safety hazards. HNMCP will work with Volpe on the dispute resolution process that will be part of that reporting system.… More
U.S. Dept of Education’s Office of Career, Technical, & Adult Education
Semester: 2016 Fall
Project Type: Strategic Negotiation Advice
Students: Daniel Parino and Jyoti Jasrasaria
The United States Department of Education’s Office of Career, Technical and Adult Education (OCTAE) has significant expertise in policy and program development, technical assistance provision, and development of educational and training resources for students, staff, and leadership, including those in community colleges. Despite passage of various statues including the Equal Pay Act of 1963, which… More
U.S. District Court, Southern District of New York Mediation Program
Semester: 2018 Fall
Project Type: Stakeholder Assessment
Students: Elizabeth Coffin-Karlin
The U.S. District Court, Southern District of New York Mediation Program works with volunteer mediators (members of the bar) who provide mediation in cases before the federal district court in areas of civil rights (employment discrimination, labor law, police misconduct, etc.). As slow as diversification in all areas of the legal profession has been, ADR… More
U.S. Equal Employment Opportunity Commission (EEOC)
Semester: 2011 Spring
Project Type: Dispute System Evaluation
Students: Laura Taylor and Vivian Choi
Since 2003, the EEOC has been promoting the use of its one-stop ADR program for the resolution of a variety of workplace disputes. Now the EEOC would like to know if staff are using the program as much as they could be, if the program’s outreach efforts are effective, and if staff understand the program’s… More
U.S. Marines Corps Legal Assistance Office, Camp Pendelton
Semester: 2017 Fall
Project Type: Dispute System Evaluation
Students: Neha Singh & Qi Zhang
The Marine Corps Legal Assistance Office (LAO) at Camp Pendleton, CA provides free mediation services to uniformed service members, their family members and dependents, and retirees who are seeking a divorce or legal separation. Marine Corps judge advocates and civilian personnel in the LAO serve as mediators to help the parties reach a marital settlement… More
U.S. Nuclear Regulatory Commission
Semester: 2020 Fall
Project Type: Dispute System Design
Students: Joshua Freundel and Fenella McLuskie
As part of this mandate, the NRC staff has engaged HNMCP to review its existing hearing process for licensing nuclear reactors and develop proposals for a new hearing process that is tailored to efficiently meet the needs of the public, advanced reactor applicants, and other stakeholders.… More
U.S. Office of Special Counsel
Semester: 2012 Spring
Project Type: Dispute System Evaluation, Mediation
Students: Reena Mittelman and Cristina Fernandez
The U.S. Office of Special Counsel (OSC) is a federal prosecutorial agency whose primary mission is to protect federal employees and others from “prohibited personnel practices” (PPP), including the deliberate targeting of whistleblowers for punishment. HNMCP students will assess the OSC’s current mediation program, offering critical analysis of and creative recommendations for how the OSC can best employ ADR to process cases. … More
U.S. Office of Special Counsel
Semester: 2013 Spring
Project Type: Dispute System Evaluation, Stakeholder Assessment
Students: Olga Kamensky and John Abbruzzese
The U.S. Office of Special Counsel (OSC) is an independent federal investigative and prosecutorial agency whose mandate cover violations of four federal statutes: the Civil Service Reform Act, the Whistleblower Protection Act, the Hatch Act, and the Uniformed Services Employment & Reemployment Rights Act (USERRA). The Alternative Dispute Resolution Unit’s Mediation Program provides alternative means… More
U.S. Office of Special Counsel
Semester: 2013 Fall
Project Type: Dispute System Evaluation
Students: Laurence Hull, Charity Fort, and Shane Hunt
The U.S. Office of Special Counsel (OSC) is an independent federal investigative and prosecutorial agency whose primary mission is to safeguard the merit system by protecting federal employees and applicants from prohibited personnel practices, especially reprisal for whistleblowing. Based on recommendations from two previous projects with HNMCP on specific aspects of the agency’s work, OSC now invites HNMCP to assess and make dispute systems design recommendations for the agency as a whole.… More
U.S. Office of Special Counsel
Semester: 2015 Fall
Project Type: Dispute System Evaluation
Students: Shane Hebel, Antoine Southern, and Amrita Narine
The U.S. Office of Special Counsel (OSC) is an independent federal investigative and prosecutorial agency. Part of its mandate is to protect federal employees and applicants from prohibited personnel practices, especially reprisal for whistleblowing. In the past, HNMCP conducted consultations with OSC’s ADR Unit over two spring semesters, 2012 and 2013, and agency-wide in fall… More
U.S. Office of Special Counsel
Semester: 2020 Spring
Project Type: Dispute System Evaluation
Students: Kira Hessekiel & Sean Tannenbaum
The U.S. Office of Special Counsel (OSC) is an independent federal investigative and prosecutorial agency whose authorities come from four federal statutes: the Civil Service Reform Act, the Whistleblower Protection Act, the Hatch Act, and the Uniformed Services Employment & Reemployment Rights Act (USERRA). The Alternative Dispute Resolution Unit’s Mediation Program mediates Prohibited Personnel Practice… More
U.S. Office of the Special Counsel
Semester: 2018 Fall
Project Type: Dispute System Evaluation
Students: Jingmaio Yang, Gaelen Perrone, and Joao Marinotti
The U.S. Office of Special Counsel (OSC) is an independent federal investigative and prosecutorial agency whose authorities come from four federal statutes: the Civil Service Reform Act, the Whistleblower Protection Act, the Hatch Act, and the Uniformed Services Employment & Reemployment Rights Act (USERRA). The Alternative Dispute Resolution Unit’s Mediation Program mediates Prohibited Personnel Practice… More
University of Cincinnati Ombuds Office
Semester: 2020 Spring
Project Type: Dispute System Evaluation
Students: Peter Daniels & Katie Cordova
The University of Cincinnati (UC) Ombuds Office, celebrating 50 years of continuous operation in 2020, works frequently on cases around evaluative relationships at the university; perceptions of fairness around policy and decision-making; matters of diversity, equity, and inclusion; and promoting transparent and appropriate communication among parties. As an organizational ombuds office, the UC Ombuds staff… More
Waukegan CUSD #60
Semester: 2020 Spring
Project Type: Strategic Negotiation Advice
Students: Eva Wolfangel & Malorie Frayssinet
Waukegan Community Unit School District 60 is the 11th largest school district in the State of Illinois, serving almost 16,000 students across 22 schools in kindergarten through grade twelve and employing about 1200 teachers. Waukegan CUSD#60 has engaged HNMCP for strategic negotiation guidance as it begins negotiations with the teachers’ union starting this spring and into… More
Wellesley College
Semester: 2018 Spring
Project Type: Dispute System Design
Students: Nathan Wolcott & Yun-Ling Chong
Wellesley College, in Wellesley, Massachusetts, is a one the nation’s premier liberal arts colleges and widely acknowledged as the leading college for women. Wellesley is acclaimed for its rigorous academic program, excellence in teaching, a talented and diverse student body, and distinguished alumnae in every arena. Its mission is to provide an excellent liberal arts… More
WestJet
Semester: 2014 Spring
Project Type: Dispute System Evaluation, Stakeholder Assessment
Students: Christopher Jung, Katherine Lynch, Steven Li
WestJet is a company of more than 9,000 employees flying one of the youngest fleets of Boeing 737s to over 80 destinations. Although WestJet employees are not unionized, the organization conducts interest-based bargaining with several of its work groups to collaboratively determine working conditions and wages. HNMCP students will conduct a stakeholder analysis of both a previous and an upcoming negotiation, suggest areas where interests conflict and overlap, and make recommendations on negotiation substance, process, and information flow.… More
Wikimedia Foundation, Inc.
Semester: 2017 Fall
Project Type: Stakeholder Assessment
Students: Hanna Lee & Joseph Crupi
The Wikimedia Foundation, Inc. (WMF) is a nonprofit charitable organization dedicated to encouraging the growth, development, and distribution of free, multilingual, educational content, managing 11 free knowledge projects built and maintained by a community of thousands of active volunteers. The volunteers who contribute to Wikimedia projects can find themselves in disagreements over a variety of… More