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Consumer Finance Protection Bureau

Semester:
2011 Fall
Project Type:
Conflict Analysis
,
Dispute System Design
Students:
Jeff Monhait, Lizzie Grosso, Ryan Blodgett   
Practice Area:
The central mission of the Consumer Financial Protection Bureau (CFPB) is to make markets for consumer financial products and services work for Americans—whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products. The CFPB will be supervising financial institutions to […]

Asea Brown Boveri Ltd.

Semester:
2011 Fall
Project Type:
Conflict Analysis
,
Stakeholder Assessment
Students:
David Weller, Claire Hankin, Zach Mason   
Practice Area:
ABB is a global provider of power and automation technologies that enables utility and industry customers to improve performance while lowering environmental impact.  ABB operates in approximately 100 countries and employs approximately 124,000 people worldwide. Engineering companies like ABB often deliver technically complex products, systems and services to its customers.  […]

First Unitarian Society in Newton

Semester:
2011 Spring
Project Type:
Conflict Analysis
,
Conflict Resolution Advice
,
Stakeholder Assessment
Students:
Kate Van Akin & Rose Yan   
Practice Area:
This project will partner HNMCP students with a local Unitarian Universalist congregation to design a new conflict management system for the congregation. The First Unitarian Society in Newton (FUSN) has a proud history of serving the spiritual needs of approximately 600 individuals in Newton, MA. Despite FUSN’s emphasis on creating […]

Court Services and Offender Supervision Agency (CSOSA)

Semester:
2010 Fall
Project Type:
Dispute System Evaluation
Students:
Deborah Ellsworth & Liz Alspector   
Practice Area:
The Court Services and Offender Supervision Agency (CSOSA) is a federal agency tasked with supervising offenders in the District of Columbia. CSOSA’s ADR program is designed to resolve workplace disputes among its employees. In the past, the ADR program has outsourced responsibility for conducting organizational climate assessments to external consultants, […]

American Red Cross

Semester:
2011 Spring
Project Type:
Dispute System Evaluation
Students:
Rasmus Naeye, Tian Tian, & Liz Alspector   
Practice Area:
In 2007, the American Red Cross launched a new Ombudsman’s office, which has enjoyed a steady increase in usage ever since. Today, the office is turning its attention away from the management of its initial growth towards the development of a more strategic and long-term growth plan, with an emphasis […]
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