Since 2003, the EEOC has been promoting the use of its one-stop ADR program for the resolution of a variety of workplace disputes. Now the EEOC would like to know if staff are using the program as much as they could be, if the program’s outreach efforts are effective, and […]

The Regional Court of Sofia is the largest and busiest court in Bulgaria. In 2009, the Court launched an effort to develop a court-annexed mediation program that will help alleviate the court’s backlog. While the program is now up and running, there is concern about how to assure the quality […]

In 2008, Tuesday’s Children organized a youth summer camp designed to create a community and mutual support network of young people from around the world with similarly tragic experiences as survivors of terrorist attacks. Part of the camp was designed to teach these adolescents negotiation, communication and conflict management skills. […]

Hewlett-Packard is a technology company that operates in more than 170 countries around the world and ranks number nine on the 2009 Fortune 500 list. The Corporate Social Responsibility Initiative at the Kennedy School of Government seeks to study and enhance the public contributions of private enterprise. Hewlett Packard asked […]

Although already described by many as a dynamic and highly successful example of an integrated dispute resolution unit within a federal agency, the Dispute Resolution Service (DRS) at the Federal Energy Regulatory Commission (FERC) believes it can do even better in reaching out to FERC staff and other stakeholders who […]

Humanitarian agencies often speak of the importance of maintaining clear and just procedures for resolving disputes in refugee camps.  Under the rubric of such ‘camp management’, the International Rescue Committee (IRC) in Thailand has decided to initiate rule-of-law programming within selected refugee camp settings along the Thai-Burma border. Key to […]

The town of Clarksdale, Mississippi is situated in the Mississippi Delta region, an area which consists of portions of several states that border on the Mississippi River. The State of Mississippi ranks 50th in the U.S. in terms of health, economics, and education, and the Delta region of the state […]

The Cleveland Indians Baseball Company L.P. (Cleveland Indians) acquires players through a number of sources, including the amateur draft, free agency, trades and international markets. To recruit players from each of these sources, the club must abide by varying rules, bidding processes, and norms in order to successfully acquire new […]

What could be a more challenging to multi-party negotiation than a recurring series of three-year contract negotiations between a municipal government and five separate unions? Add to that a small town context, where town officials, negotiators, and union membership all belong to the same tight-knit community and have a shared […]

Heirs’ property is collectively-owned land that has passed through successive generations of families in which the heirs all have undivided interests. Absent unanimous agreement, heirs cannot make property decisions, with the consequence that significant collective-action problems and family disputes can cause heirs’ property to be lost through tax foreclosure or forced […]