From the archive

Stakeholder Assessment

Asea Brown Boveri Ltd.

Semester: 2011 Fall

Project Type: Conflict Analysis, Stakeholder Assessment

Students: David Weller, Claire Hankin, Zach Mason

ABB is a global provider of power and automation technologies that enables utility and industry customers to improve performance while lowering environmental impact.  ABB operates in approximately 100 countries and employs approximately 124,000 people worldwide. Engineering companies like ABB often deliver technically complex products, systems and services to its customers.  Claims, which are common for… More

American Bar Association: Approaches to Eviction Prevention

Semester: 2021 Spring

Project Type: Conflict Resolution Advice, Dispute System Evaluation, Stakeholder Assessment

Students: Daniel Nissimyan & Julian Huertas

The American Bar Association (ABA) is a voluntary bar association of lawyers and law students that is not specific to any jurisdiction in the United States. In response to the growing legal needs of Americans arising from the coronavirus (COVID-19), the ABA has created this nationwide task force of volunteer lawyers and judges from across the legal profession. This group is working to identify the legal… More

American Friends Service Committee

Semester: 2008 Spring

Project Type: Conflict Analysis, Conflict Resolution Advice, Stakeholder Assessment

Students: Jim Kreen & Lande Spottswood

Develop a management model that honors institutional culture… More

Beth Israel Deaconess Medical Center

Semester: 2014 Spring

Project Type: Stakeholder Assessment

Students: Jonathan Canel, Ruchi Shah, Tucker Devoe

Beth Israel Deaconess Medical Center (BIDMC) is one of the nation’s preeminent academic medical centers. It has adopted the Communication, Apology, and Resolution (CARe) approach to resolving adverse medical events. HNMCP will assess how well patients are represented in this process and suggest various options for ideal models of representation.… More

Centers for Disease Control and Prevention (CDC)

Semester: 2013 Fall

Project Type: Conflict Analysis, Dispute System Design, Stakeholder Assessment

Students: Sarah Paige, Michelle Goldring, and John Miller

The Centers for Disease Control and Prevention (CDC) is the leading federal agency implementing disease prevention and control, environmental health, and health promotion activities in the United States and abroad. HNMCP will conduct a rigorous assessment of, and provide recommendations for, strengthening CDC’s conflict prevention and management infrastructure.… More

Consensus Building Institute

Semester: 2007 Spring

Project Type: Stakeholder Assessment

Students: Janie Kucera

Design a stakeholder dialogue model to help resolve land ownership disputes on the Western United States… More

Cornerstone Village CoHousing

Semester: 2011 Fall

Project Type: Conflict Analysis, Dispute System Design, Stakeholder Assessment

Students: David Newman, Joel Knopf

Cornerstone Village Cohousing is an intentional residential community of 32 households in North Cambridge in which residents actively participate in the design and operation of their own neighborhood. With the acknowledgement that conflict is an inevitable part of working and living together, a plan for a conflict resolution committee was written into the bylaws, but… More

DC Office of the Ombudsman for Public Education

Semester: 2016 Fall

Project Type: Dispute System Evaluation, Stakeholder Assessment

Students: Kelsey Curtis, Corey Linehan, and Sara Leiman

The District of Columbia Office of the Ombudsman for Public Education is an independent, neutral office that works to ensure equal access to education for the approximately 88,000 students attending District of Columbia Public Schools and Public Charter Schools. In pursuit of this mission, the Office helps individual students and their families resolve questions, concerns,… More

Episcopal Diocese of Massachusetts

Semester: 2012 Spring

Project Type: Facilitated Dialogue, Stakeholder Assessment

Students: Karl Jun, Felicia Cote, and Theodore Hart

The Episcopal Diocese of Massachusetts has traditionally required congregations to cover 100% of the health insurance premiums of clergy and lay employees. This policy has been questioned of late and the conversation has become divisive, indicating that deeper issues than simply financial exist and are obstacles to good decision making. HNMCP students will facilitate a series of conversations to help surface the various interests, begin a deeper conversation about possible options, and produce a report for the wider community on its findings and analysis.… More

Everett Police Department

Semester: 2015 Fall

Project Type: Stakeholder Assessment

Students: Jenae Moxie, Sara Bellin, Carson Wheet

At a time when law enforcement agencies across the country are examining their interactions with the communities they serve, the Everett Police Department has enlisted HNMCP to conduct a stakeholder assessment of Everett youth and community members to identify any sources of conflict or tension and strategies for improving police-youth interaction going forward.… More

FAIR Fund/Dru Campaign

Semester: 2007 Spring

Project Type: Curriculum Development & Delivery, Stakeholder Assessment

Students: Rory Van Loo and Sandra Vasher

Develop a guidebook and training for advocates of strong campus policies towards sexual violence… More

First Unitarian Society in Newton

Semester: 2011 Spring

Project Type: Conflict Analysis, Conflict Resolution Advice, Stakeholder Assessment

Students: Kate Van Akin & Rose Yan

This project will partner HNMCP students with a local Unitarian Universalist congregation to design a new conflict management system for the congregation. The First Unitarian Society in Newton (FUSN) has a proud history of serving the spiritual needs of approximately 600 individuals in Newton, MA. Despite FUSN’s emphasis on creating a spiritually nurturing and socially… More

Institute for Inclusion in the Legal Profession and an AMLaw 100 Firm

Semester: 2012 Fall

Project Type: Conflict Resolution Advice, Stakeholder Assessment

Students: Kay Lee, Rebecca Liu and Luke Marumba

The Institute for Inclusion in the Legal Profession (IILP) and an AmLaw 100 firm with over 1,100 lawyers across offices in Asia, Europe and the United States have recruited HNMCP to conduct a stakeholder assessment to better understand the firm’s current systems for handling internal disputes, disagreements, and misunderstandings that involve diversity and inclusion issues on race, gender, ethnicity, religion, disability, and LGBT issues within the firm… More

Massachusetts Eye & Ear

Semester: 2019 Spring

Project Type: Stakeholder Assessment

Students: Denise Schlickbernd & Parker White

Massachusetts Eye and Ear is a teaching hospital at Harvard Medical School that combines the expertise of highly specialized ophthalmology and otolaryngology physicians, audiologists, speech-language pathologists. The Division of Head and Neck Cancer Surgery is part of one of the largest head and neck oncology centers in New England. Informed consent is a critical and… More

Massachusetts Office of Public Collaboration

Semester: 2019 Spring

Project Type: Stakeholder Assessment

Students: Swechhya Sangroula & Jacob Omorodion

The Massachusetts Office of Public Collaboration (MOPC) is the statutory state office that focuses exclusively on assisting courts and public agencies access quality conflict resolution services and build evidence-based dispute resolution programs. MOPC is also the statutory administrator of the Community Mediation Center Grant Program, which provides state operational funding to qualified community mediation centers… More

Ministry of Economy and Finance of Peru

Semester: 2013 Spring

Project Type: Dispute System Evaluation, Stakeholder Assessment

Students: Daniel Holman & Mark Johnson

The Ministry of Economy and Finance of Peru (MEFP) manages the State Coordination and Response System for International Investment Disputes. The Response System supports and manages Investor-State Dispute Settlement (ISDS) cases and proceedings, as well as creating guidelines for arbitration provisions. The last decade has seen a considerable increase in the flows of foreign direct… More

Modria.com

Semester: 2013 Spring

Project Type: Dispute System Design, Stakeholder Assessment

Students: Daniel Dykes & Xin Liu

Founded in 2011, Modria is a leading online dispute resolution services and technology company in the field of eCommerce and online payments. Modria believes that online dispute resolution (ODR) is the future of justice. It aims to change the way the world resolves disputes and leads the development of justice systems for the 21st century.… More

Mount Ida College

Semester: 2015 Fall

Project Type: Stakeholder Assessment

Students: Molly Doggett, Loryn Davis, & Aldel Brown

Mount Ida is enlisting HNMCP to assess campus stakeholders’ perceptions about the Sex and Gender-Based Misconduct Policy, then make recommendations for further improvement of the process outlined in the Policy and stakeholders’ future engagement with it.… More

National Forest Foundation

Semester: 2016 Spring

Project Type: Conflict Analysis, Stakeholder Assessment

Students: Melissa Freeman and Benjamin Goldman

Uniting concerned communities, organizations and individuals, the NFF engages Americans in community-based and national programs that promote the health and public enjoyment of the 193-million-acre National Forest System, as well as administering private gifts of funds and land for the benefit of the National Forests Over the past two decades, small groups of people with… More

New Hampshire Court Improvement Project

Semester: 2019 Spring

Project Type: Stakeholder Assessment

Students: Ian Ferrell & Lucy Prather

The Court Improvement Project (CIP) of the New Hampshire Judicial Branch has worked since 1994 to improve court procedures and practices around child abuse/neglect cases. Currently, the CIP is working to develop a new set of protocols related to concurrent planning for use by judges, DCYF social workers, DCYF attorneys, birth parent attorneys, CASA GALs/GALs,… More

New Hampshire Judicial Branch

Semester: 2020 Fall

Project Type: Dispute System Evaluation, Stakeholder Assessment

Students: Nicholas Urban and September McCarthy

The New Hampshire Judicial Branch has convened an interdisciplinary committee composed of representatives from all parts of the Court system. HNMCP will conduct a project to explore stakeholder experiences, approaches to, and perspectives on remote hearings and the role they may play in ensuring access to justice and serving as a dispute resolution option that courts could offer. Potential final products include recommendations, resources, and/or training materials to improve stakeholder use of and value gained from remote hearings.… More

New Hampshire Judicial Council

Semester: 2019 Fall

Project Type: Stakeholder Assessment

Students: Obianuju Enworom & June Koo

The Judicial Council is a state agency that is part of the Executive Branch of the New Hampshire state government, created to serve as a neutral forum for the discussion and presentation of ideas about how to improve the delivery of justice in the state of New Hampshire. Historically, parent representation in child protection cases… More

North Shore Medical Center/Union Hospital

Semester: 2008 Fall

Project Type: Conflict Analysis, Stakeholder Assessment

Students: Brian Friedman & Stephanie Singer

Conduct a stakeholder/conflict assessment for hospital patients… More

Office of New York City Council Member Daniel R. Garodnick

Semester: 2007 Spring

Project Type: Stakeholder Assessment

Students: Michael Blank and Jane Morrill

Conduct a stakeholder assessment of a larger building project in New York City… More

Office of New York City Council Member Daniel R. Garodnick

Semester: 2012 Fall

Project Type: Dispute System Design, Dispute System Evaluation, Stakeholder Assessment

Students: Jon Enfield and Anna Gressel

New York City Council Member Daniel R. Garodnick’s office is looking at two areas of the operation of the New York City Comptroller’s Office: the way that it resolves legal claims against the City of New York, and its audit function. HNMCP will assess whether the City is spending the right amount of time litigating versus settling cases, determine whether the best processes are being employed, and will make recommendations on how best to improve the city’s conflict management systems. It will also provide a critical review of the audit process to consider whether there are ways to make the audit more results-driven and less confrontational, and will propose an improved conflict management system for disputes arising out of the audits.… More

OneVoice Movement

Semester: 2013 Fall

Project Type: Conflict Resolution Advice, Stakeholder Assessment

Students: Sarah Kalin, Frédérique Couture-Carrier, and Jennifer Garnett

The OneVoice Movement is an Israeli-Palestinian parallel initiative seeking to build a two-state solution in the hope achieving a lasting peace for both peoples. HNMCP students will conduct a stakeholder assessment of businesses, think tanks, and NGO’s promoting conflict resolution in the region to determine how much mission-overlap they have and how they might better work together towards peace.… More

Ono Academic College

Semester: 2015 Spring

Project Type: Facilitated Dialogue, Stakeholder Assessment

Students: Rachel Hutchinson and Eli Shalam

Ono Academic College has enlisted HNMCP students research issues around Israel’s mandatory national and military services in the armed forces, which causes considerable internal conflict in the country and creates hierarchies of citizenship. Informed by their research, students will conduct a stakeholder assessment and facilitate dialogues among Ono students affected by the issue.… More

Paulist Center

Semester: 2007 Fall

Project Type: Facilitated Dialogue, Stakeholder Assessment

Students: Becky Jaffe & Dave Baron

Design and evaluate a reconciliation process for disaffected Catholics… More

Paypal

Semester: 2009 Spring

Project Type: Dispute System Design, Stakeholder Assessment

Students: Isaac Beerman & Rachel Carlton

Design an online system that meets the needs of a local courthouse.… More

Renmin University Law School

Semester: 2014 Spring

Project Type: Conflict Analysis, Consensus Building Effort, Stakeholder Assessment, Strategic Negotiation Advice

Students: Alyssa Colbert, Mark Johnson

HNMCP, Harvard Project on Disability, and the Renmin University Disability Law Clinic in Beijing continue a relationship that began in the spring of 2012. In this current project, the HNMCP team will examine how stakeholders involved in the education of students with disabilities can better manage disputes in this area and problem solve around specific issues related to education access. They will conduct a stakeholder assessment and conflict analysis, leading to the development of a consensus building curriculum and report.
More

Seeds of Peace

Semester: 2012 Fall

Project Type: Facilitated Dialogue, Stakeholder Assessment

Students: Andrew Chinsky and Christie Dinapoli

Seeds of Peace is dedicated to the pursuit of lasting peace by helping high potential youth in regions of conflict develop effective leadership in peace-building. There are more than one hundred NGOs devoted to conflict resolution and peace-building in Israel and Palestine that, while having similar or shared missions, have little to no coordination or communication between organizations. SoP has contracted HNMCP to map the scope of the peace-building community and make recommendations on a consensus-building process for organizations to leverage their individual strengths to positively impact each other’s work and their broader goals. … More

Seeds of Peace

Semester: 2015 Fall

Project Type: Stakeholder Assessment

Students: Doug Margison & Drake Carden

Seeds of Peace (SoP) is a non‐profit organization that inspires and cultivates new generations of global leaders in communities divided by conflict. We equip them with the skills and relationships they need to accelerate social, economic, and political changes essential for peace. SoP has engaged HNMCP to assess its own internal communication and stakeholder engagement systems and offer recommendations and strategies to improve these for more inclusive organizational decision-making.… More

Seeds of Peace

Semester: 2018 Spring

Project Type: Stakeholder Assessment

Students: Bridget Power & Jared Small

Seeds of Peace is a non‐profit organization that works with young people and educators to inspire and cultivate new generations of global leaders in communities divided by conflict. Seeds has engaged HNMCP to conduct stakeholder assessments to explore the ways that the Israeli-Palestinian conflict, and conflict in general, show up in schools in the region and how Seeds of Peace might help students and educators engage conflict more effectively.… More

Sudbury Clergy Association

Semester: 2015 Spring

Project Type: Conflict Analysis, Stakeholder Assessment

Students: Jiayun Ho and Seanan Fong

The Sudbury Clergy Association is enlisting the help of HNMCP to develop a kinder, gentler protocol for engaging at Town Meetings, in town government, and in the schools for the sake of the community’s best interests. Students will conduct a stakeholder assessment of town employees, elected officials, and residents, identify critical areas of disagreement, and propose next steps.… More

Suffolk County District Attorney’s Office

Semester: 2021 Fall

Project Type: Conflict Analysis, Stakeholder Assessment

Students: Fernanda Teodoro and Marlon Becerra

The Suffolk County District Attorney’s Office (SCDAO), led by DA Rachael Rollins, serves the cities and towns of Boston, Chelsea, Revere, and Winthrop, Massachusetts. With approximately 300 employees, including about 150 lawyers, it is among the largest and busiest district attorney’s offices in New England. SCDAO is deeply committed to principles of equity, fairness, openness,… More

TBWA

Semester: 2013 Spring

Project Type: Conflict Resolution Advice, Dispute System Design, Stakeholder Assessment

Students: Jason Orr and Natasha Caldwell

TBWA is the seventh largest Advertising Agency Network in the world, with 260+ offices in 100 countries. In North America, their two largest advertising offices operate under the name TBWAChiat Day, and are located in NY & LA. The changing workforce demographics for multinational companies is slowly causing increased internal conflict as communication and methods… More

Southern Coalition for Social Justice

Semester: 2009 Spring

Project Type: Conflict Analysis, Dispute System Design, Stakeholder Assessment

Students: Jared Strumwasser, Becky Jaffe, & Jonathan Korin

Design a consensus-based model for resolving heirs’ property disputes.… More

Tuesday’s Children

Semester: 2014 Spring

Project Type: Consensus Building Effort, Stakeholder Assessment

Students: Rebecca Slater, Elizabeth Breit

In 2008, Tuesday’s Children—an organization created to promote healing for those directly affected by September 11th—founded Project COMMON BOND (PCB) to bring together teens from around the world who share a “common bond” of family loss in an act of terrorism, violent extremism, or war. As PCB enters of period of mission review, it looks to address the fact that it has not experienced supportive integration into Tuesday’s Children. HNMCP will conduct a stakeholder analysis, make recommendations, and possibly facilitate a consensus building process to help both organizations move forward in a productive way.… More

U.S. Department of State

Semester: 2007 Spring

Project Type: Dispute System Design, Stakeholder Assessment

Students: Lauren Salvati

Develop a dispute systems for a cooperative working group coordinating United Nations Compensation funding… More

U.S. Department of State

Semester: 2014 Spring

Project Type: Conflict Resolution Advice, Stakeholder Assessment

Students: Erin Bloom, James O'Neill

A complex framework of legally binding treaties and less formal agreements governs water sharing and use in Central Asia. The Department of State hopes to facilitate dialogue among the region’s stakeholders. HNMCP students will examine legal and non-binding frameworks governing water use in the region, review and recommend best practices, and recommend strategies towards a facilitated dialogue to address cooperation, mutual learning and coordinated action to build sustained legal relationships amongst stakeholders.… More

U.S. District Court, Southern District of New York Mediation Program

Semester: 2018 Fall

Project Type: Stakeholder Assessment

Students: Elizabeth Coffin-Karlin

The U.S. District Court, Southern District of New York Mediation Program works with volunteer mediators (members of the bar) who provide mediation in cases before the federal district court in areas of civil rights (employment discrimination, labor law, police misconduct, etc.). As slow as diversification in all areas of the legal profession has been, ADR… More

U.S. Office of Special Counsel

Semester: 2013 Spring

Project Type: Dispute System Evaluation, Stakeholder Assessment

Students: Olga Kamensky and John Abbruzzese

The U.S. Office of Special Counsel (OSC) is an independent federal investigative and prosecutorial agency whose mandate cover violations of four federal statutes: the Civil Service Reform Act, the Whistleblower Protection Act, the Hatch Act, and the Uniformed Services Employment & Reemployment Rights Act (USERRA). The Alternative Dispute Resolution Unit’s Mediation Program provides alternative means… More

WestJet

Semester: 2014 Spring

Project Type: Dispute System Evaluation, Stakeholder Assessment

Students: Christopher Jung, Katherine Lynch, Steven Li

WestJet is a company of more than 9,000 employees flying one of the youngest fleets of Boeing 737s to over 80 destinations. Although WestJet employees are not unionized, the organization conducts interest-based bargaining with several of its work groups to collaboratively determine working conditions and wages. HNMCP students will conduct a stakeholder analysis of both a previous and an upcoming negotiation, suggest areas where interests conflict and overlap, and make recommendations on negotiation substance, process, and information flow.… More

Wikimedia Foundation, Inc.

Semester: 2017 Fall

Project Type: Stakeholder Assessment

Students: Hanna Lee & Joseph Crupi

The Wikimedia Foundation, Inc. (WMF) is a nonprofit charitable organization dedicated to encouraging the growth, development, and distribution of free, multilingual, educational content, managing 11 free knowledge projects built and maintained by a community of thousands of active volunteers. The volunteers who contribute to Wikimedia projects can find themselves in disagreements over a variety of… More