From the archive

Dispute System Evaluation

National Institutes of Health (NIH)

Semester: 2013 Fall

Project Type: Dispute System Evaluation

Students: Natalie Jay and Sean Withall

The National Institutes of Health Office of the Ombudsman is a neutral, independent, and confidential resource providing informal assistance to NIH scientists, administrators, and support staff in addressing work-related issues. HNMCP will develop metrics for and conduct an assessment of a new pilot Peer Resolution Program the Office will launch in the fall of 2013.… More

New Hampshire Judicial Branch

Semester: 2020 Spring

Project Type: Dispute System Evaluation

Students: Samuel Feigenbaum & Jessica Ljustina

The New Hampshire Judicial Branch, Superior Court, manages all cases involving criminal charges filed as felonies. Within the past five years, it has restructured its criminal case management system and strongly encouraged County Attorney and Public Defender offices to implement Early Case Resolution (ECR) programs. ECR is intended to help these offices identify and negotiate… More

New Hampshire Judicial Branch

Semester: 2020 Fall

Project Type: Dispute System Evaluation, Stakeholder Assessment

Students: Nicholas Urban and September McCarthy

The New Hampshire Judicial Branch has convened an interdisciplinary committee composed of representatives from all parts of the Court system. HNMCP will conduct a project to explore stakeholder experiences, approaches to, and perspectives on remote hearings and the role they may play in ensuring access to justice and serving as a dispute resolution option that courts could offer. Potential final products include recommendations, resources, and/or training materials to improve stakeholder use of and value gained from remote hearings.… More

New Hampshire Superior Court

Semester: 2014 Fall

Project Type: Dispute System Evaluation

Students: Stephen Silva and Mario Cuttone

The Superior Court is a statewide court of general jurisdiction and provides jury trials in civil and criminal cases. There are eleven Superior Court sites in New Hampshire, one for each county and two in Hillsborough County. In early 2012, the Chief Justice organized a Felony Case Flow conference for New Hampshire Superior Court judges… More

New Jersey Division on Civil Rights

Semester: 2018 Fall

Project Type: Dispute System Evaluation

Students: Brooke Justus & Jae Sung Kim

The New Jersey Division on Civil Rights (DCR), an agency within the New Jersey Department of Law and Public Safety/Office of the Attorney General, is charged with enforcing the New Jersey Law Against Discrimination and the New Jersey Family Leave Act. DCR accepts and investigates complaints (typically related to employment or housing discrimination), and uses… More

New Jersey Division on Civil Rights

Semester: 2019 Fall

Project Type: Dispute System Evaluation

Students: Coleman Saunders, Jenny Shim, and Oladeji Tiamiyu

The New Jersey Division on Civil Rights (DCR), an agency within the New Jersey Department of Law and Public Safety/Office of the Attorney General, is charged with enforcing the New Jersey Law Against Discrimination and the New Jersey Family Leave Act. DCR accepts and investigates complaints of discrimination, harassment and retaliation in employment, housing, or… More

Office of Government Information Services (OGIS)

Semester: 2011 Fall

Project Type: Dispute System Evaluation

Students: Mike Nieto and Krista DeBoer

The mission of the Office of Government Information Services (OGIS) is to improve the Freedom of Information Act (FOIA) process and resolve disputes between Federal agencies and FOIA requesters. OGIS reviews policies and procedures of administrative agencies under FOIA, reviews compliance with FOIA by agencies, and recommends policy changes to Congress and the President to… More

Office of New York City Council Member Daniel R. Garodnick

Semester: 2012 Fall

Project Type: Dispute System Design, Dispute System Evaluation, Stakeholder Assessment

Students: Jon Enfield and Anna Gressel

New York City Council Member Daniel R. Garodnick’s office is looking at two areas of the operation of the New York City Comptroller’s Office: the way that it resolves legal claims against the City of New York, and its audit function. HNMCP will assess whether the City is spending the right amount of time litigating versus settling cases, determine whether the best processes are being employed, and will make recommendations on how best to improve the city’s conflict management systems. It will also provide a critical review of the audit process to consider whether there are ways to make the audit more results-driven and less confrontational, and will propose an improved conflict management system for disputes arising out of the audits.… More

U.S. Office of Special Counsel

Semester: 2020 Spring

Project Type: Dispute System Evaluation

Students: Kira Hessekiel & Sean Tannenbaum

The U.S. Office of Special Counsel (OSC) is an independent federal investigative and prosecutorial agency whose authorities come from four federal statutes: the Civil Service Reform Act, the Whistleblower Protection Act, the Hatch Act, and the Uniformed Services Employment & Reemployment Rights Act (USERRA). The Alternative Dispute Resolution Unit’s Mediation Program mediates Prohibited Personnel Practice… More

Office of the Suffolk County District Attorney

Semester: 2019 Spring

Project Type: Dispute System Evaluation

Students: Lainey Moe & Daisy Joo

The Suffolk County District Attorney Office (SCDAO), under the leadership of newly elected DA Rachael Rollins, is dedicated to its mission of serving victims and protecting the citizens of Suffolk County, while effecting meaningful, substantive change and reform to the criminal justice system. The Juvenile Alternative Resolution (JAR) program was launched in February 2017 under… More

Regional Court of Sofia

Semester: 2011 Spring

Project Type: Dispute System Evaluation, Mediation

Students: Sonia Vallabh and Emil Andersson

The Regional Court of Sofia is the largest and busiest court in Bulgaria. In 2009, the Court launched an effort to develop a court-annexed mediation program that will help alleviate the court’s backlog. While the program is now up and running, there is concern about how to assure the quality and professionalism of the mediators.… More

Citadel

Semester: 2008 Spring

Project Type: Dispute System Evaluation

Students: GJ Ligelis, Esther Washauer-Baker, & David Moss

Evaluate the dispute management system for a top military institution
More

U.S. Equal Employment Opportunity Commission (EEOC)

Semester: 2011 Spring

Project Type: Dispute System Evaluation

Students: Laura Taylor and Vivian Choi

Since 2003, the EEOC has been promoting the use of its one-stop ADR program for the resolution of a variety of workplace disputes. Now the EEOC would like to know if staff are using the program as much as they could be, if the program’s outreach efforts are effective, and if staff understand the program’s… More

U.S. Marines Corps Legal Assistance Office, Camp Pendelton

Semester: 2017 Fall

Project Type: Dispute System Evaluation

Students: Neha Singh & Qi Zhang

The Marine Corps Legal Assistance Office (LAO) at Camp Pendleton, CA provides free mediation services to uniformed service members, their family members and dependents, and retirees who are seeking a divorce or legal separation. Marine Corps judge advocates and civilian personnel in the LAO serve as mediators to help the parties reach a marital settlement… More

U.S. Office of Special Counsel

Semester: 2012 Spring

Project Type: Dispute System Evaluation, Mediation

Students: Reena Mittelman and Cristina Fernandez

The U.S. Office of Special Counsel (OSC) is a federal prosecutorial agency whose primary mission is to protect federal employees and others from “prohibited personnel practices” (PPP), including the deliberate targeting of whistleblowers for punishment. HNMCP students will assess the OSC’s current mediation program, offering critical analysis of and creative recommendations for how the OSC can best employ ADR to process cases. … More

U.S. Office of Special Counsel

Semester: 2013 Spring

Project Type: Dispute System Evaluation, Stakeholder Assessment

Students: Olga Kamensky and John Abbruzzese

The U.S. Office of Special Counsel (OSC) is an independent federal investigative and prosecutorial agency whose mandate cover violations of four federal statutes: the Civil Service Reform Act, the Whistleblower Protection Act, the Hatch Act, and the Uniformed Services Employment & Reemployment Rights Act (USERRA). The Alternative Dispute Resolution Unit’s Mediation Program provides alternative means… More

U.S. Office of Special Counsel

Semester: 2013 Fall

Project Type: Dispute System Evaluation

Students: Laurence Hull, Charity Fort, and Shane Hunt

The U.S. Office of Special Counsel (OSC) is an independent federal investigative and prosecutorial agency whose primary mission is to safeguard the merit system by protecting federal employees and applicants from prohibited personnel practices, especially reprisal for whistleblowing. Based on recommendations from two previous projects with HNMCP on specific aspects of the agency’s work, OSC now invites HNMCP to assess and make dispute systems design recommendations for the agency as a whole.… More

U.S. Office of Special Counsel

Semester: 2015 Fall

Project Type: Dispute System Evaluation

Students: Shane Hebel, Antoine Southern, and Amrita Narine

The U.S. Office of Special Counsel (OSC) is an independent federal investigative and prosecutorial agency. Part of its mandate is to protect federal employees and applicants from prohibited personnel practices, especially reprisal for whistleblowing. In the past, HNMCP conducted consultations with OSC’s ADR Unit over two spring semesters, 2012 and 2013, and agency-wide in fall… More

U.S. Office of the Special Counsel

Semester: 2018 Fall

Project Type: Dispute System Evaluation

Students: Jingmaio Yang, Gaelen Perrone, and Joao Marinotti

The U.S. Office of Special Counsel (OSC) is an independent federal investigative and prosecutorial agency whose authorities come from four federal statutes: the Civil Service Reform Act, the Whistleblower Protection Act, the Hatch Act, and the Uniformed Services Employment & Reemployment Rights Act (USERRA). The Alternative Dispute Resolution Unit’s Mediation Program mediates Prohibited Personnel Practice… More

University of Cincinnati Ombuds Office

Semester: 2020 Spring

Project Type: Dispute System Evaluation

Students: Peter Daniels & Katie Cordova

The University of Cincinnati (UC) Ombuds Office, celebrating 50 years of continuous operation in 2020, works frequently on cases around evaluative relationships at the university; perceptions of fairness around policy and decision-making; matters of diversity, equity, and inclusion; and promoting transparent and appropriate communication among parties. As an organizational ombuds office, the UC Ombuds staff… More