From the archive

Dispute System Design

Modria.com

Semester: 2013 Spring

Project Type: Dispute System Design, Stakeholder Assessment

Students: Daniel Dykes & Xin Liu

Founded in 2011, Modria is a leading online dispute resolution services and technology company in the field of eCommerce and online payments. Modria believes that online dispute resolution (ODR) is the future of justice. It aims to change the way the world resolves disputes and leads the development of justice systems for the 21st century.… More

New Hampshire Adult Drug Treatment Court

Semester: 2018 Spring

Project Type: Dispute System Design

Students: Lisa Gluckstein, Hal Edmonson & Kyle Xu

The New Hampshire Adult Drug Treatment Court has been in existence for over a decade and is expanding statewide throughout 2018. Each drug court requires a team of both court and non-court professionals to manage client referrals, client monitoring, and drug court policies and procedures. The conflicts that arise between members of drug court teams… More

New Hampshire Office of Mediation & Arbitration

Semester: 2017 Fall

Project Type: Dispute System Design

Students: Margaret Huang & Michael Haley

The New Hampshire Judicial Branch Office of Mediation and Arbitration oversees all alternative dispute resolution programs within the New Hampshire Judicial Branch, including creating, managing, monitoring, and assessing programs. This project will look at the use of ADR in the family division, focusing on the process for handling reopened divorce and parenting cases. The Court… More

Office of New York City Council Member Daniel R. Garodnick

Semester: 2012 Fall

Project Type: Dispute System Design, Dispute System Evaluation, Stakeholder Assessment

Students: Jon Enfield and Anna Gressel

New York City Council Member Daniel R. Garodnick’s office is looking at two areas of the operation of the New York City Comptroller’s Office: the way that it resolves legal claims against the City of New York, and its audit function. HNMCP will assess whether the City is spending the right amount of time litigating versus settling cases, determine whether the best processes are being employed, and will make recommendations on how best to improve the city’s conflict management systems. It will also provide a critical review of the audit process to consider whether there are ways to make the audit more results-driven and less confrontational, and will propose an improved conflict management system for disputes arising out of the audits.… More

Paypal

Semester: 2009 Spring

Project Type: Dispute System Design, Stakeholder Assessment

Students: Isaac Beerman & Rachel Carlton

Design an online system that meets the needs of a local courthouse.… More

Pennsylvania State University

Semester: 2014 Fall

Project Type: Dispute System Design

Students: Tara Norris and Josh Fogarty

Penn State’s Sustainability Institute (SI), formed just over two years ago, was created to lead Penn State toward the university’s sustainability mission: a comprehensive integration of sustainability into the university’s research, teaching, outreach, and operations that prepares students, faculty, and staff to be sustainability leaders in their professional, personal, and civic lives. In this two… More

Project Place

Semester: 2018 Fall

Project Type: Dispute System Design

Students: Cristina Cornejo, John Hylton, and Tony Meyer

Project Place is a non-profit that serves homeless and low-income individuals in stabilization, employment, and housing, through skills-based education and case management. Project Place would like to improve its dispute resolution system to be more client-centered, in order to improve its programs and services while building skills in conflict resolution to be a source of… More

St. Louis Mediation Project

Semester: 2021 Fall

Project Type: Dispute System Design

Students: Samantha McCarthy and James Payne

The St. Louis Mediation Project (STLMP), a joint endeavor among Washington University Civil Rights & Mediation Clinic, US Arbitration & Mediation, and St. Louis Equal Housing & Opportunity Council, provides free mediation and counseling services to help tenants, homeowners, landlords, lenders, and courts resolve housing disputes in and out of court. In 2020, STLMP responded to… More

State of Vermont Public Utility Commission

Semester: 2017 Fall

Project Type: Dispute System Design

Students: Jameyanne Fuller & Brayden Koslowsky

The mission of the State of Vermont Public Utility Commission (VT PUC) is to superintend utilities regulation in Vermont, make independent and impartial quasi-judicial decisions, and formulate public policy on the merits of matters at issue within its statutory jurisdiction in a timely and professional manner that comports with the requirements of administrative due process… More

TBWA

Semester: 2013 Spring

Project Type: Conflict Resolution Advice, Dispute System Design, Stakeholder Assessment

Students: Jason Orr and Natasha Caldwell

TBWA is the seventh largest Advertising Agency Network in the world, with 260+ offices in 100 countries. In North America, their two largest advertising offices operate under the name TBWAChiat Day, and are located in NY & LA. The changing workforce demographics for multinational companies is slowly causing increased internal conflict as communication and methods… More

Feinberg Group

Semester: 2008 Fall

Project Type: Dispute System Design

Students: Erin Walczewski, Erin Katzen, Nevin Kamath and Sam Prevatt

Develop an ADR program for the sub-prime mortgage crisis… More

Southern Coalition for Social Justice

Semester: 2009 Spring

Project Type: Conflict Analysis, Dispute System Design, Stakeholder Assessment

Students: Jared Strumwasser, Becky Jaffe, & Jonathan Korin

Design a consensus-based model for resolving heirs’ property disputes.… More

Thumbtack

Semester: 2016 Spring

Project Type: Dispute System Design

Students: Patricia Alejandro, David Shackelford, and Serena Wu

Thumbtack is a fast-growing San Francisco-based technology company dedicated to connecting local service professionals and customers. Thumbtack is tackling the hard problem of making it easy for pros to find work and customers to find the right pros for them. Millions of projects have been successfully completed on Thumbtack, but there are rare instances where… More

U.S. Department of State

Semester: 2007 Spring

Project Type: Dispute System Design, Stakeholder Assessment

Students: Lauren Salvati

Develop a dispute systems for a cooperative working group coordinating United Nations Compensation funding… More

U.S. Department of Transportation/Volpe National Transportation System Center

Semester: 2012 Spring

Project Type: Dispute System Design

Students: Barbara Sobowska and Danielle Bart

The Volpe Center, part of the U.S. Department of Transportation (USDOT), is working with Federal Railroad Administration to implement a confidential reporting system for “close calls” to help identify safety hazards. HNMCP will work with Volpe on the dispute resolution process that will be part of that reporting system.… More

U.S. District Court, Southern District of New York

Semester: 2021 Fall

Project Type: Dispute System Design

Students: Samantha Carvalho, Asiya Jaffer, Katie Chen

The Mediation Program at the U.S. District Court for the Southern District of New York works with approximately 250 volunteer mediators to provide mediation in cases before the court. Currently, most of the mediation docket consists of civil rights cases.   The SDNY mediation program approached HNMCP to explore the viability of a presumptive mediation pilot program for commercial matters at… More

U.S. Nuclear Regulatory Commission

Semester: 2020 Fall

Project Type: Dispute System Design

Students: Joshua Freundel and Fenella McLuskie

As part of this mandate, the NRC staff has engaged HNMCP to review its existing hearing process for licensing nuclear reactors and develop proposals for a new hearing process that is tailored to efficiently meet the needs of the public, advanced reactor applicants, and other stakeholders.… More

Wellesley College

Semester: 2018 Spring

Project Type: Dispute System Design

Students: Nathan Wolcott & Yun-Ling Chong

Wellesley College, in Wellesley, Massachusetts, is a one the nation’s premier liberal arts colleges and widely acknowledged as the leading college for women. Wellesley is acclaimed for its rigorous academic program, excellence in teaching, a talented and diverse student body, and distinguished alumnae in every arena. Its mission is to provide an excellent liberal arts… More