From the archive

Dispute System Design

Alternative 911

Semester: 2020 Fall

Project Type: Dispute System Design

Students: Anna Vande Velde and William Roberts

The Boston Police Department routinely responds to calls for service involving mental health, homelessness, substance use, traffic incidents, and nonviolent neighborhood or domestic disputes. In the face of nationwide racial disparities in public safety practices, many have advocated for the ability to seek help in addressing these issues without relying entirely on the police. Boston City… More

ATX Hackerspace

Semester: 2020 Fall

Project Type: Dispute System Design

Students: Zachary Manley, Priyanka Bagrodia, and Andrew Case

ATXHackerspace is a member-run, volunteer-run makerspace in Austin, Texas. Incorporated as an LLC in 2010, ATXHS was begun by three guys who loved computers and making useful things out of wood and metal. The organization’s mission is to offer education and space for creation. ATXHS acts as a gathering place for makers to share their knowledge, create useful and… More

California State University, Channel Islands, Ombuds

Semester: 2019 Fall

Project Type: Dispute System Design

Students: Sunnie Ning & Areeb Salim

California State University, Channel Islands (CSUCI) is the newest university in the California State University system (est. 2002) with a focus on serving the Hispanic community and first-generation college students.  CSUCI employs approximately 1,100 faculty and staff and has a student population of approximately 7,100. Enrollment is expected to rise in coming years, and the… More

Centers for Disease Control and Prevention (CDC)

Semester: 2013 Fall

Project Type: Conflict Analysis, Dispute System Design, Stakeholder Assessment

Students: Sarah Paige, Michelle Goldring, and John Miller

The Centers for Disease Control and Prevention (CDC) is the leading federal agency implementing disease prevention and control, environmental health, and health promotion activities in the United States and abroad. HNMCP will conduct a rigorous assessment of, and provide recommendations for, strengthening CDC’s conflict prevention and management infrastructure.… More

City of Boston Department of Neighborhood Development, Office of Housing Stability

Semester: 2017 Spring

Project Type: Dispute System Design

Students: Shaina Maldonado, Patricia Alejandro, & Oriol Valenti Vidal

Created by Mayor Martin J. Walsh in January of 2016, the Office of Housing Stability (OHS) is charged with helping Boston residents find and maintain stable, safe, and affordable housing. This focus on community preservation and stabilization makes OHS the first of its kind in the nation. Essential to the Office’s displacement prevention work is… More

Community Conferencing Center

Semester: 2017 Spring

Project Type: Dispute System Design

Students: Preston Hipps & Chu Chu

The Community Conferencing Center (CCC) is a conflict transformation and community justice organization that provides ways for people to safely, collectively and effectively prevent and resolve conflicts and crime. The CCC provides a space for dialogue and healing by bringing together individuals involved in serious crime with those harmed by their actions. The process, however,… More

Consensus Building Institute

Semester: 2007 Fall

Project Type: Dispute System Design

Students: Benet Magnuson & Amy Turner

Develop a consensus process for municipal approaches to immigration… More

Consumer Finance Protection Bureau

Semester: 2011 Fall

Project Type: Conflict Analysis, Dispute System Design

Students: Jeff Monhait, Lizzie Grosso, Ryan Blodgett

The central mission of the Consumer Financial Protection Bureau (CFPB) is to make markets for consumer financial products and services work for Americans—whether they are applying for a mortgage, choosing among credit cards, or using any number of other consumer financial products. The CFPB will be supervising financial institutions to help ensure that consumer financial… More

Cornerstone Village CoHousing

Semester: 2011 Fall

Project Type: Conflict Analysis, Dispute System Design, Stakeholder Assessment

Students: David Newman, Joel Knopf

Cornerstone Village Cohousing is an intentional residential community of 32 households in North Cambridge in which residents actively participate in the design and operation of their own neighborhood. With the acknowledgement that conflict is an inevitable part of working and living together, a plan for a conflict resolution committee was written into the bylaws, but… More

Covenant Transport

Semester: 2007 Fall

Project Type: Dispute System Design

Students: Tenley Laserson

Develop a dispute system to address major injury claims… More

DC Office for the Ombudsman for Public Education

Semester: 2017 Spring

Project Type: Dispute System Design

Students: Corey Linehan & Sara Leiman

The District of Columbia’s Office of the Ombudsman for Public Education (“the Office”) is an independent, neutral office that works to ensure equal access to education for the approximately 88,000 students attending its public and public charter schools. In pursuit of this mission, the Office helps individual students and their families resolve questions, concerns, or… More

Extractive Industries Transparency Initiative (EITI)

Semester: 2018 Spring

Project Type: Dispute System Design, Dispute System Evaluation

Students: Fatima Dermawan & Leon Peschel

The Extractive Industries Transparency Initiative (EITI) is a global standard to promote the open and accountable management of oil, gas and mineral resources. It seeks to address the key governance issues of the oil, gas and mining sectors. HNMCP will provide research support and recommendations for EITI’s current grievance mechanism review.… More

Harris County, Justice of the Peace 7-1

Semester: 2019 Fall

Project Type: Dispute System Design

Students: Stefan Lehnardt, Zekariah McNeal, and Daniel Oyolu

Justice Courts in Texas have original jurisdiction over criminal cases involving fine-only “Class C” misdemeanors for both juveniles and adults, which can result in fines of up to $500+. Many of the juvenile Class C charges filed and suspensions are the result of school-based behavior, particularly physical altercations between students, which are charged as “Disorderly… More

InnerCity Weightlifting

Semester: 2017 Fall

Project Type: Dispute System Design

Students: Shayan Edalati & Anne Thoma

InnerCity Weightlifting (ICW) reduces youth violence by connecting proven-risk young people with new networks and opportunities, including meaningful career tracks in and beyond personal training. At ICW, we use the gym to replace segregation and isolation with economic mobility and social inclusion, disrupting the system that leads to urban street violence. InnerCity Weightlifting (ICW) reduces… More

Jaffrey-Rindge Cooperative School District (SAU 47)

Semester: 2019 Fall

Project Type: Dispute System Design

Students: Oliver Booth, Marla Blum, and Agnieszka Regiec

The Jaffrey-Rindge Cooperative School District (SAU 47) serves two rural New Hampshire towns with a combined population of approximately 11,000 and four district schools. This project with the Harvard Dispute Systems Design Clinic will be working with both the School District Administration and the Jaffrey-Rindge Educations Association (JREA), a collective bargaining unit representing all the… More

Kids4Peace

Semester: 2014 Fall

Project Type: Dispute System Design

Students: Whitney Benns, Angela Chan, and Yaseen Eldik

Kids4Peace (K4P) is a global youth movement that works to end conflict and inspire hope in divided societies around the world. Founded in Jerusalem in 2002, Kids4Peace provides a six-year program of interfaith dialogue, leadership development and nonviolent action through a network of eight local chapters in North America and a branch office in Jerusalem.… More

Mediation Works Incorporated

Semester: 2009 Spring

Project Type: Dispute System Design, Mediation

Students: Steven Segal

To design a monitoring and assessment method for an eviction mediation program.… More

Medical Legal Partnership for Children

Semester: 2008 Spring

Project Type: Dispute System Design

Students: Pia Owens, Rosalie Braunstein, & Yared Alula

Develop a dispute management system for low-income housing… More

Michigan State University College of Law

Semester: 2012 Spring

Project Type: Dispute System Design, Mediation

Students: Saady Siddiky, Rose Yan, and Amanda Willis

HNMCP will assist the Michigan State University College of Law in the creation of a peer mediation program to empower students to resolve their issues in an informal process that encourages shared communication, learning opportunities, and creative and lasting solutions and allows students trained in the current mediation certification courses to further develop and hone their skills. … More

Modria.com

Semester: 2012 Spring

Project Type: Dispute System Design

Students: Leila Perkins, Eugene Karlik, and Daniel Doktori

Modria.com is an online dispute resolution (ODR) services and technology company that has led in the ODR field since its inception. This project focuses on Modria’s effort to help design an online dispute resolution system to meet the European Union’s mandate for an EU-wide single online platform for contractual dispute resolution. HNMCP students will provide a summary report of recommendations for the ODR system design.… More

Modria.com

Semester: 2013 Spring

Project Type: Dispute System Design, Stakeholder Assessment

Students: Daniel Dykes & Xin Liu

Founded in 2011, Modria is a leading online dispute resolution services and technology company in the field of eCommerce and online payments. Modria believes that online dispute resolution (ODR) is the future of justice. It aims to change the way the world resolves disputes and leads the development of justice systems for the 21st century.… More

New Hampshire Adult Drug Treatment Court

Semester: 2018 Spring

Project Type: Dispute System Design

Students: Lisa Gluckstein, Hal Edmonson & Kyle Xu

The New Hampshire Adult Drug Treatment Court has been in existence for over a decade and is expanding statewide throughout 2018. Each drug court requires a team of both court and non-court professionals to manage client referrals, client monitoring, and drug court policies and procedures. The conflicts that arise between members of drug court teams… More

New Hampshire Office of Mediation & Arbitration

Semester: 2017 Fall

Project Type: Dispute System Design

Students: Margaret Huang & Michael Haley

The New Hampshire Judicial Branch Office of Mediation and Arbitration oversees all alternative dispute resolution programs within the New Hampshire Judicial Branch, including creating, managing, monitoring, and assessing programs. This project will look at the use of ADR in the family division, focusing on the process for handling reopened divorce and parenting cases. The Court… More

Office of New York City Council Member Daniel R. Garodnick

Semester: 2012 Fall

Project Type: Dispute System Design, Dispute System Evaluation, Stakeholder Assessment

Students: Jon Enfield and Anna Gressel

New York City Council Member Daniel R. Garodnick’s office is looking at two areas of the operation of the New York City Comptroller’s Office: the way that it resolves legal claims against the City of New York, and its audit function. HNMCP will assess whether the City is spending the right amount of time litigating versus settling cases, determine whether the best processes are being employed, and will make recommendations on how best to improve the city’s conflict management systems. It will also provide a critical review of the audit process to consider whether there are ways to make the audit more results-driven and less confrontational, and will propose an improved conflict management system for disputes arising out of the audits.… More

Paypal

Semester: 2009 Spring

Project Type: Dispute System Design, Stakeholder Assessment

Students: Isaac Beerman & Rachel Carlton

Design an online system that meets the needs of a local courthouse.… More

Pennsylvania State University

Semester: 2014 Fall

Project Type: Dispute System Design

Students: Tara Norris and Josh Fogarty

Penn State’s Sustainability Institute (SI), formed just over two years ago, was created to lead Penn State toward the university’s sustainability mission: a comprehensive integration of sustainability into the university’s research, teaching, outreach, and operations that prepares students, faculty, and staff to be sustainability leaders in their professional, personal, and civic lives. In this two… More

Project Place

Semester: 2018 Fall

Project Type: Dispute System Design

Students: Cristina Cornejo, John Hylton, and Tony Meyer

Project Place is a non-profit that serves homeless and low-income individuals in stabilization, employment, and housing, through skills-based education and case management. Project Place would like to improve its dispute resolution system to be more client-centered, in order to improve its programs and services while building skills in conflict resolution to be a source of… More

St. Louis Mediation Project

Semester: 2021 Fall

Project Type: Dispute System Design

Students: Samantha McCarthy and James Payne

The St. Louis Mediation Project (STLMP), a joint endeavor among Washington University Civil Rights & Mediation Clinic, US Arbitration & Mediation, and St. Louis Equal Housing & Opportunity Council, provides free mediation and counseling services to help tenants, homeowners, landlords, lenders, and courts resolve housing disputes in and out of court. In 2020, STLMP responded to… More

State of Vermont Public Utility Commission

Semester: 2017 Fall

Project Type: Dispute System Design

Students: Jameyanne Fuller & Brayden Koslowsky

The mission of the State of Vermont Public Utility Commission (VT PUC) is to superintend utilities regulation in Vermont, make independent and impartial quasi-judicial decisions, and formulate public policy on the merits of matters at issue within its statutory jurisdiction in a timely and professional manner that comports with the requirements of administrative due process… More

TBWA

Semester: 2013 Spring

Project Type: Conflict Resolution Advice, Dispute System Design, Stakeholder Assessment

Students: Jason Orr and Natasha Caldwell

TBWA is the seventh largest Advertising Agency Network in the world, with 260+ offices in 100 countries. In North America, their two largest advertising offices operate under the name TBWAChiat Day, and are located in NY & LA. The changing workforce demographics for multinational companies is slowly causing increased internal conflict as communication and methods… More

Feinberg Group

Semester: 2008 Fall

Project Type: Dispute System Design

Students: Erin Walczewski, Erin Katzen, Nevin Kamath and Sam Prevatt

Develop an ADR program for the sub-prime mortgage crisis… More

Southern Coalition for Social Justice

Semester: 2009 Spring

Project Type: Conflict Analysis, Dispute System Design, Stakeholder Assessment

Students: Jared Strumwasser, Becky Jaffe, & Jonathan Korin

Design a consensus-based model for resolving heirs’ property disputes.… More

Thumbtack

Semester: 2016 Spring

Project Type: Dispute System Design

Students: Patricia Alejandro, David Shackelford, and Serena Wu

Thumbtack is a fast-growing San Francisco-based technology company dedicated to connecting local service professionals and customers. Thumbtack is tackling the hard problem of making it easy for pros to find work and customers to find the right pros for them. Millions of projects have been successfully completed on Thumbtack, but there are rare instances where… More

U.S. Department of State

Semester: 2007 Spring

Project Type: Dispute System Design, Stakeholder Assessment

Students: Lauren Salvati

Develop a dispute systems for a cooperative working group coordinating United Nations Compensation funding… More

U.S. Department of Transportation/Volpe National Transportation System Center

Semester: 2012 Spring

Project Type: Dispute System Design

Students: Barbara Sobowska and Danielle Bart

The Volpe Center, part of the U.S. Department of Transportation (USDOT), is working with Federal Railroad Administration to implement a confidential reporting system for “close calls” to help identify safety hazards. HNMCP will work with Volpe on the dispute resolution process that will be part of that reporting system.… More

U.S. District Court, Southern District of New York

Semester: 2021 Fall

Project Type: Dispute System Design

Students: Samantha Carvalho, Asiya Jaffer, Katie Chen

The Mediation Program at the U.S. District Court for the Southern District of New York works with approximately 250 volunteer mediators to provide mediation in cases before the court. Currently, most of the mediation docket consists of civil rights cases.   The SDNY mediation program approached HNMCP to explore the viability of a presumptive mediation pilot program for commercial matters at… More

U.S. Nuclear Regulatory Commission

Semester: 2020 Fall

Project Type: Dispute System Design

Students: Joshua Freundel and Fenella McLuskie

As part of this mandate, the NRC staff has engaged HNMCP to review its existing hearing process for licensing nuclear reactors and develop proposals for a new hearing process that is tailored to efficiently meet the needs of the public, advanced reactor applicants, and other stakeholders.… More

Wellesley College

Semester: 2018 Spring

Project Type: Dispute System Design

Students: Nathan Wolcott & Yun-Ling Chong

Wellesley College, in Wellesley, Massachusetts, is a one the nation’s premier liberal arts colleges and widely acknowledged as the leading college for women. Wellesley is acclaimed for its rigorous academic program, excellence in teaching, a talented and diverse student body, and distinguished alumnae in every arena. Its mission is to provide an excellent liberal arts… More