Friday, January 25, 2013

Fall 2012 Projects

African Community and Economic Development of New England (ACEDONE)

ACEDONE was founded in 2002 to provide support to Boston’s East African community and families as they integrate into American society. Tensions between old world and new can exacerbate the already challenging teen/parent relationship. ACEDONE has enlisted HNMCP to report on the underlying causes of such tensions in the Somali community, and to recommend techniques and develop a curriculum for effective conflict management.

Read more about our project with ACEDONE here.
Read a story about the training with Somali youth here.


Erica Esposito and Josh BensonBritish Columbia Ministry of Justice 

The Ministry of Justice’s Dispute Resolution Office (DRO) develops and promotes non-adversarial dispute resolution options within the justice system and government. It has introduced multiple initiatives that leverage the benefits of technology in this context. The DRO’s project with HNMCP considered the role of technology-based “expert systems” to replace the analysis and actions of humans in the areas of triaging disputes, helping parties find pertinent information or prepare for further negotiation, and, optimally, facilitating an early resolution to conflict.

Read more about our project with the BC Ministry of Justice here.


Luke Murumba, Kay Lee, and Rebecca LiuThe Institute for Inclusion in the Legal Profession and an Am Law 100 Firm

The Institute for Inclusion in the Legal Profession (IILP) and an Am Law 100 firm recruited HNMCP to conduct a stakeholder assessment to better understand the firm’s current systems for handling internal disputes, disagreements, and misunderstandings that involve diversity and inclusion. HNMCP examined issues around race, gender, ethnicity, religion, disability, and LGBT issues and suggested improvements to current systems.

Read more about our project with IILP and an Am Law 100 firm here.


Internal Revenue Service Office of Appeals

The Internal Revenue Service’s Office of Appeals (IRSOA) serves as the administrative forum for any taxpayer contesting an IRS compliance action. IRSOA recruited HNMCP to evaluate and retool the ADR programs to ensure IRSOA: (1) adequately addresses the needs of the relevant taxpayer segment; and (2) efficiently accelerates case resolution.

Read more about our project with the IRSOA here.


Office of New York City Councilman Daniel Garodnick

New York City Council Member Daniel R. Garodnick’s office is looking at two areas of the New York City Comptroller Office’s operations: the way the Office resolves legal claims against the City of New York, and the Office’s audit function. Garodnick called in HNMCP to assess whether the City is spending the right amount of time litigating versus settling cases, determine whether the best processes to settle cases are being employed, and make recommendations on how to improve the City’s conflict management systems. Students provided a critical review of the audit process, considered whether there are ways to make the audit more results-driven and less confrontational, and proposed an improved conflict management system for disputes arising out of the audits.

Read more about our project with Council Member Garodnick here.


Seeds of Peace

Seeds of Peace (SoP) is dedicated to the pursuit of lasting peace by helping high potential youth in regions of conflict develop effective leadership in peace-building. There are more than one hundred NGOs devoted to conflict resolution and peace-building in Israel and Palestine that, while having similar or shared missions, have little to no coordination or communication between organizations. SoP contracted HNMCP to map the scope of the peace-building community and make recommendations on a consensus-building process for organizations to leverage their individual strengths to positively impact each other’s work and goals.

Read more about our project with Seeds of Peace here.