Semester: 2011 Spring
Project Type: Conflict Analysis, Conflict Resolution Advice, Stakeholder Assessment
Students: Kate Van Akin & Rose Yan
This project will partner HNMCP students with a local Unitarian Universalist congregation to design a new conflict management system for the congregation.
The First Unitarian Society in Newton (FUSN) has a proud history of serving the spiritual needs of approximately 600 individuals in Newton, MA. Despite FUSN’s emphasis on creating a spiritually nurturing and socially responsive environment, leadership believes the congregation can cope more proactively with conflict. HNMCP will work with stakeholders in the congregation and leadership to develop a dispute resolution system and a conflict management training curriculum tailored to the congregation’s needs, values, and historical sensitivities.
Step 1: Background research on the “baseline” of how conflict has been handled historically in the congregation.
Step 2: Convening several focus groups (“listening circles”) to generate and subsequently reality-test ideas on how disputes might be handled better.
Step 3: Designing a dispute resolution system that is tailored to the congregation’s needs and values, complete with a training curriculum focused on equipping the congregation’s leadership to handle conflict more effectively.
Final report, including recommendation for a dispute resolution process and curriculum for lay leaders on how to improve conflict management within the congregation.